Digirocket Technologies Private Limited is looking for an experienced and highly communicative Project Manager – Digital Marketing to manage digital marketing projects and handle our US-based clients.
The ideal candidate should have strong experience in Digital Marketing, client handling, and project management, along with excellent English communication and fluency. Since this role involves direct interaction with US clients, the candidate must be comfortable working in a night shift and communicating professionally with international clients.
Key Responsibilities
- Manage end-to-end digital marketing projects for US clients.
- Act as the primary point of contact for clients and maintain strong professional relationships.
- Understand client requirements, expectations, and business objectives.
- Communicate project progress, deliverables, timelines, and performance updates to clients.
- Coordinate with SEO, PPC, Social Media, Content, Web Development, and Design teams.
- Create and manage project timelines, priorities, and deliverables.
- Ensure projects are delivered on time and according to client expectations.
- Conduct regular client calls and meetings with US-based clients.
- Handle client queries, concerns, feedback, and escalations professionally.
- Translate client requirements into clear tasks for internal teams.
- Monitor project performance and identify potential delays or issues.
- Prepare and present project reports and performance updates.
- Ensure effective communication between clients and internal teams.
- Maintain proper project documentation and follow-up on pending tasks.
- Identify opportunities for improving campaign performance and client satisfaction.
Required Digital Marketing Knowledge
The candidate should have a good working knowledge of Digital Marketing, including:
- Search Engine Optimization (SEO)
- Google Ads / PPC
- Social Media Marketing
- Content Marketing
- Email Marketing
- Website & Conversion Optimization
- Google Analytics / reporting
- Basic understanding of digital marketing KPIs and performance metrics
The candidate does not necessarily need to be a hands-on specialist in every area, but should be capable of understanding digital marketing strategies, campaigns, reports, and client requirements.
Required Skills
- Excellent English communication skills – mandatory
- Strong English fluency, both verbal and written.
- Excellent client handling and relationship management skills.
- Experience working directly with US/international clients.
- Strong presentation and negotiation skills.
- Excellent project coordination and organizational skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Strong problem-solving and decision-making abilities.
- Ability to handle difficult client situations professionally.
- Strong understanding of digital marketing terminology and processes.
- Ability to communicate effectively with both clients and internal teams.
Experience Required
- 3+ years of experience in Project Management, Account Management, Client Servicing, or a similar role.
- Prior experience in a Digital Marketing Agency is strongly preferred.
- Experience handling US clients is mandatory.
- Candidates with experience managing SEO, PPC, Social Media, and other digital marketing projects will be preferred.
Shift & Working Schedule
- Shift: Night Shift – aligned with US client working hours
- Monday to Friday: Working
- 1st & 3rd Saturday: Working
- 2nd, 4th & 5th Saturday: Off
- Sunday: Off
Pay: ₹35,000.00 - ₹60,000.00 per month
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you worked directly with US clients? If yes, for how many years?
- Are you comfortable working in a night shift aligned with US business hours?
- What is your current CTC, expected CTC, and notice period?
- How many years of experience do you have in Digital Marketing?
Experience:
- Project management: 3 years (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: In person
