We are looking for a motivated and customer-focused Service Executive to join our team. The candidate will be responsible for handling customer service requirements, coordinating service activities, resolving customer queries, and ensuring timely completion of service requests.
Key Responsibilities
- Handle customer enquiries and service requests professionally
- Coordinate with customers and internal teams for service activities
- Schedule and follow up on service visits
- Maintain service records, reports, and customer information
- Coordinate with technicians and other departments when required
- Follow up with customers to ensure satisfactory service
- Identify customer issues and coordinate for timely resolution
- Prepare service-related quotations, reports, and documentation
- Maintain good relationships with existing customers
- Support the team in achieving customer satisfaction and service targets
Requirements
- Graduate or diploma in any relevant field
- Good communication and interpersonal skills
- Basic knowledge of MS Office / computer applications
- Good follow-up and coordination skills
- Customer-oriented attitude
- Ability to work independently and as part of a team
- Freshers can also apply if they have good communication and willingness to learn
location - “Shivalaya”, Plot-16, Street 5, Kosa Nagar, Dixit Colony nehru nagar bhilai
contact no - 9302634931
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
