Location: Mohali / Chandigarh
Experience: 3–8 Years
Employment Type: Full-time
Industry: IT / Software / SaaS
We are looking for a Digital Marketing & Client Success Manager to drive inbound sales and manage relationships with our international clients.The ideal candidate should have proven experience dealing with clients outside India, excellent communication skills, and a strong understanding of B2B software/SaaS sales. The candidate should also have working knowledge of digital marketing, online advertising and lead generation.
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Manage and convert inbound leads from international markets.
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Engage with prospects through email, phone and online meetings.
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Understand customer requirements and conduct product demonstrations.
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Prepare proposals, negotiate commercials and close sales.
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Manage and nurture long-term relationships with existing international clients.
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Identify renewal, upselling and cross-selling opportunities.
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Coordinate with Product, Implementation and Support teams to ensure customer satisfaction.
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Maintain sales pipeline and customer information in CRM.
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Monitor and improve lead conversion throughout the sales funnel.
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Work with internal teams/agencies on digital lead-generation activities.
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Have a practical understanding of Google Ads, Meta Ads, LinkedIn Ads, SEO, GA4 and conversion tracking.
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Monitor lead quality and campaign performance and provide inputs for improvement.
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Track key metrics such as CPL, conversion rate, CAC and ROAS.
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3–8 years of experience in Digital Marketing, International Sales, Inside Sales, SaaS/Software Sales, Business Development or Client Success.
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Proven experience handling international clients, preferably from the USA, Canada, UK, Australia or Middle East.
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Excellent spoken and written English.
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Strong presentation, negotiation and follow-up skills.
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Experience selling or managing B2B software/SaaS/ERP products will be preferred.
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Good working knowledge of CRM systems.
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Practical understanding of digital marketing and online advertising.
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Comfortable working with international time zones.
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Self-driven, customer-focused and target-oriented.
International Sales | B2B Sales | SaaS | Client Success | CRM | Lead Conversion | Digital Marketing | Lead Generation | Google Ads | Meta Ads | LinkedIn Ads | SEO | Customer Acquisition
