JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL Business Services – Specialist – Insights & Analysis (I&A) Hub
JLL supports the Whole You, personally and professionally
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Specialist will be part of a growing team of Researchers who will monitor country/city real estate markets across various property sectors and industries. The Specialist will contribute to best-in-class research that differentiates JLL and provides a competitive advantage in the marketplace. The individual will assist the Team Manager in providing strategic oversight and guidance to the Insights & Analysis team. This is a strategic role with a high degree of stakeholder engagement, process & project management, adherence to quality standards, focus on automation and team development.
The Specialist will possess knowledge and skills to effectively connect quality data to insight development for JLL businesses and clients.
What this job involves:
CRE Domain Knowledge: Possess strong domain and functional knowledge of the Commercial Real Estate (CRE) industry, including property and industry sectors. Knowledge of capital markets and occupier markets a plus.
Project Management: Oversee the planning and execution of research projects, ensuring that they are completed on time, within scope, and as per stakeholder requirements.
Monitor and ensure adherence to agreed KPIs, service levels and delivery standards.
Ensure team's adherence to turnaround time and accuracy of activities undertaken by I&A Hub.
Ensure adherence to workflow processes and refine as needed.
Research Design: Work with the Team Manager to guide the team in developing research methodologies and strategies that address the specific needs of different projects. This includes selecting appropriate data sources, tools, and techniques.
Knowledge Development: Share research & industry best practices and knowledge within the team to upskill the team. Focus on building Commercial Real Estate knowledge within the team. Seek feedback from stakeholders on the work completed so that newer learnings could be implemented on future projects.
Quality Assurance: Manage quality control processes along with the Team Manager to ensure the reliability and validity of research findings. Regularly conduct quality checks and validate research outputs.
Operational Excellence: Work with the team to identify avenues for automation and efficiency gains on both research projects and team related operational activities. Implement best practices and innovations to enhance the effectiveness & efficiency of the research process. Work with the Team Lead towards achieving tangible FTE/manhours savings.
Stakeholder Management: Act as the point of contact for stakeholders along with the individual team members, understanding their needs and ensuring the research aligns with their expectations and requirements. Ensure all new projects are onboarded and executed effectively, as per expectations and within agreed timelines.
Clear & Periodic Communication: Maintain clear and timely communication with all stakeholders. Ensure that team shares periodic project updates and adheres to project timelines.
Strategic Input: Work with Team Manager and contribute to the strategic planning of the research agenda, aligning it with organizational goals and vision of the Research Leadership.
Risk Management: Work with the Team Manager in identifying potential risks in the research process, develop and implement mitigation strategies.
Desired Skills:
A minimum of 4 years of experience in commercial real estate / property research.
Experience of analyzing property sector and / or industry sectors and producing quality outputs.
Digitally literate and innovative, with advanced experience of Microsoft Word, Excel and PowerPoint
Organized, methodical and proactive, with strong ability to multitask, be resilient and effectively manage time and workload independently.
Strong analytical skills and ability to comprehend and interpret data.
Experience in leading a cross functional and/or multi-sector team.
Strong quantitative skillset, including Excel skills, with ability to identify new insights and trends through data analytics.
Excellent people management and stakeholder engagement skills, with strong operations skills to assess and solution for multiple and competing demands from different areas of the Research organization.
Effective written and oral communication skills in English.
AI Competencies: Foundational Understanding: Knows what AI is; understands distinction between AI tools and outputs
AI Tool Proficiency: Uses approved AI tools for routine tasks (summarization, drafting, search)
Critical Evaluation: Fact-checks AI outputs; does not accept results at face value
Research at JLL:
With a team of 500 dedicated researchers and consultants around the world, JLL’s investigative work covers all key markets and creates the data and insights that help fuel intelligence, ideas and solutions for our business and clients. In almost five decades of research in real estate, what has kept us as leaders of the league tables has been our insistence on quality, our forward-thinking mentality, the collegiate approaches of our teams across borders, and the curiosity and analytical skills of our people.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
