Customer Care Executive
Location: Bommanahalli, Bengaluru, Karnataka
Job Type: Full-time | On-site
Experience: 0–4 years
Qualification: Graduation is mandatory
Salary: ₹17,000 – ₹20,000 In-hand per month
Working Days: 5 Days Working
Weekly Off: 2 Rotational Weekly Offs
Shift: Rotational Shifts
Job Description
We are hiring Customer Care Executives for an inbound customer support process. The role involves handling customer calls, understanding queries, resolving issues, and providing a positive customer experience.
Key Responsibilities
- Handle inbound customer calls professionally.
- Understand and resolve customer queries.
- Maintain accurate customer interaction records.
- Follow company quality and process guidelines.
- Coordinate with internal teams when required.
Requirements
- Graduation is mandatory.
- Freshers and experienced candidates can apply.
- Good communication skills in English, Tamil, and Hindi.
- Good customer-handling and problem-solving skills.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
- Age: 18–30 years.
Salary & Benefits
- ₹17,000 – ₹20,000 In-hand per month
- Night shift allowance as applicable.
- Split shift allowance as applicable.
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person