Sales Executive – Retail Jewellery Showroom
Company: Sri Jain Jewel Park
Location: KPHB Colony, Hyderabad, Telangana
Job Type: Full-time | Permanent
Department: Retail Sales
Position: Sales Executive – Jewellery Showroom
Work Location: In-person
Experience: 1–3 years preferred in Jewellery / Retail / Showroom Sales
Industry: Jewellery Retail / Gold / Diamond / Silver
About Sri Jain Jewel Park
Sri Jain Jewel Park is a growing jewellery retail showroom located in KPHB Colony, Hyderabad, offering a wide range of jewellery collections to customers for weddings, festivals, special occasions and everyday wear.
We are looking for confident, well-groomed, customer-focused and sales-oriented Sales Executives who are passionate about jewellery and enjoy interacting with customers.
The selected candidate will be responsible for understanding customer requirements, presenting suitable jewellery products, providing excellent customer service, achieving sales targets and building long-term customer relationships.
Job Summary
As a Sales Executive, you will be the primary point of contact for customers visiting our jewellery showroom. You will understand their requirements, budget and preferences and guide them towards the right jewellery products.
The ideal candidate should have good communication skills, a pleasant personality, professional grooming, convincing ability and a strong interest in retail sales.
Experience in Gold Jewellery, Diamond Jewellery, Silver Jewellery, Bridal Jewellery or Luxury Retail Sales will be an added advantage.
Key ResponsibilitiesCustomer Handling & Sales
- Welcome and greet customers professionally when they enter the showroom.
- Understand customer requirements, preferences, budget and occasion.
- Assist customers in selecting suitable jewellery based on their needs.
- Present and demonstrate jewellery products confidently.
- Explain product features, designs, quality, making charges, pricing and other relevant details.
- Handle customers with patience and provide a premium shopping experience.
- Build trust and strong relationships with customers.
- Convert enquiries and walk-in customers into successful sales.
- Achieve daily, monthly and yearly sales targets.
- Follow up with customers and potential leads to generate repeat business.
- Encourage repeat purchases and customer referrals.
- Handle customer objections and price-related concerns professionally.
- Upsell and cross-sell suitable jewellery products wherever appropriate.
- Assist customers with bridal, wedding, festival and special-occasion purchases.
Jewellery Product Knowledge
- Develop good knowledge of gold, diamond, silver and other jewellery products.
- Learn about different jewellery designs, collections and product categories.
- Understand basic gold purity standards and jewellery terminology.
- Develop basic knowledge of diamond and gemstone jewellery.
- Keep updated with new designs, collections, offers and showroom promotions.
- Clearly explain product information to customers without providing incorrect information.
Showroom & Display Management
- Maintain proper presentation of jewellery counters and showcases.
- Ensure jewellery is handled carefully and responsibly.
- Maintain cleanliness and professional appearance of the sales area.
- Ensure products are displayed properly as instructed by the management.
- Coordinate with the stock/inventory team whenever required.
- Follow all jewellery handling, security and showroom SOPs.
Billing & Customer Coordination
- Coordinate with the cashier/billing team during customer transactions.
- Ensure customer requirements are communicated correctly before billing.
- Assist customers during billing and payment processes when required.
- Coordinate for jewellery packing, delivery and order-related requirements.
- Support customers with basic after-sales queries.
- Coordinate with CRM/Customer Care teams for customer follow-ups.
Customer Relationship Management
- Maintain professional relationships with existing customers.
- Follow up with customers regarding enquiries, orders and future requirements.
- Inform customers about new arrivals, special collections and promotional activities.
- Encourage customers to revisit the showroom.
- Maintain customer confidentiality and handle customer information responsibly.
Daily Reporting & Performance
- Maintain daily sales activity and customer interaction records.
- Report daily sales performance to the reporting manager.
- Track customer enquiries, follow-ups and conversions.
- Work towards achieving assigned sales KPIs.
- Participate in daily meetings and sales reviews.
- Take feedback from the Store Manager and continuously improve sales performance.
Required Skills
- Excellent customer service and communication skills.
- Strong convincing and negotiation skills.
- Good interpersonal and relationship-building abilities.
- Sales-oriented and target-driven mindset.
- Ability to understand customer requirements.
- Ability to confidently present jewellery products.
- Good listening and communication skills.
- Positive attitude and willingness to learn.
- Good teamwork and coordination skills.
- Basic computer knowledge.
- Ability to work in a fast-paced retail showroom environment.
- Strong attention to detail and responsibility while handling jewellery.
Candidate Profile
We are looking for candidates who are:
- Well-groomed and professionally presented.
- Confident while interacting with customers.
- Polite, patient and customer-friendly.
- Energetic and enthusiastic about sales.
- Comfortable working with monthly sales targets.
- Interested in building a long-term career in jewellery retail.
- Honest, responsible and trustworthy.
- Willing to learn jewellery products and sales processes.
- Comfortable working on weekends and during festive seasons as per showroom requirements.
Experience & Qualification
Experience:
- 1–3 years of experience in jewellery showroom sales, retail sales or luxury retail is preferred.
- Candidates with experience in Gold, Diamond, Silver or Jewellery Showroom Sales will be given preference.
- Candidates with strong retail sales experience and excellent communication skills may also be considered.
Education:
- 12th Pass / Graduate preferred.
- Relevant retail sales experience will be considered.
Languages
- Telugu – Preferred
- Hindi – Preferred
- English – Basic to Good communication preferred
Performance Expectations
The selected candidate will be expected to:
- Achieve assigned monthly sales targets.
- Improve customer conversion.
- Maintain excellent customer service standards.
- Generate repeat customers and referrals.
- Maintain professional grooming and showroom discipline.
- Follow company policies and jewellery handling procedures.
- Work collaboratively with Sales, CRM, Cashier, Accounts and Store Management teams.
What We Offer
- Attractive salary based on experience and skills.
- Performance-based incentives / earning opportunities.
- Opportunity to develop a career in the jewellery retail industry.
- Jewellery product and sales training.
- Supportive and professional working environment.
- Opportunity for career growth based on performance.
- Exposure to Gold, Diamond, Silver and other jewellery products.
- Opportunity to work with an established jewellery retail team.
Why Join Sri Jain Jewel Park?
If you are passionate about sales, customer interaction and jewellery, this is an excellent opportunity to build your career in the growing jewellery retail industry.
You will get an opportunity to develop strong knowledge of jewellery products, improve your sales skills, interact with different types of customers and grow professionally within the organization.
We welcome candidates who are confident, hardworking, customer-focused and serious about building a long-term career in jewellery retail sales.
Keywords
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How to Apply
Interested candidates can share their updated resume or contact our HR team for further details.
HR Contact: 7207019566
Location: Sri Jain Jewel Park, KPHB Colony, Hyderabad, Telangana
Join our team and build your career in the exciting world of jewellery retail sales!
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience:
- Jewelry sales: 1 year (Required)
Language:
Work Location: In person
