We are looking for a highly organized and detail-oriented E-Commerce Operations & Project Coordinator to support and manage projects across multiple departments within our international e-commerce business.
The ideal candidate will have hands-on experience working with e-commerce brands and coordinating cross-functional teams to ensure projects are completed on time, business goals are achieved, and daily operations run smoothly.
This role requires excellent project coordination, stakeholder management, communication, and problem-solving skills.
Key Responsibilities
- Coordinate day-to-day operations across multiple e-commerce departments.
- Track project timelines, deliverables, and task completion to ensure deadlines are met.
- Follow up with team members and department leads regarding pending tasks and project milestones.
- Maintain project trackers, workflow documentation, and progress reports.
- Organize and facilitate daily stand-up meetings, project reviews, and follow-up discussions.
- Collaborate with Shopify developers, SEO specialists, content writers, designers, paid marketing teams, AI teams, customer support teams, and product listing teams.
- Identify project risks, dependencies, and operational bottlenecks and recommend solutions proactively.
- Escalate unresolved issues to management with clear documentation and status updates.
- Prepare daily, weekly, and monthly project performance reports for leadership.
- Support process improvements and implement structured project management practices to enhance productivity and operational efficiency.
- Ensure smooth communication and alignment across departments and stakeholders.
Requirements
- Bachelor’s degree in Business Administration, Management, Marketing, Information Technology, or a related field.
- 1–4years of experience in Project Coordination, Operations Management, Project Management, or a similar role.
- Mandatory experience working with an E-Commerce company.
- Strong understanding of Shopify-based e-commerce operations and digital business workflows.
- Experience coordinating multiple teams and managing several projects simultaneously.
- Excellent communication, organizational, and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment and effectively manage competing priorities.
Required Skills
- Project Coordination & Execution
- Team Follow-up & Accountability Management
- Cross-Functional Team Collaboration
- Task Management & Deadline Tracking
- Stakeholder Communication
- Reporting & Documentation
- Time Management & Prioritization
- Problem Solving & Decision Making
- Risk Assessment & Mitigation
- Process Improvement & Workflow Optimization
Preferred Qualifications
- Experience using project management tools such as ClickUp, Asana, Trello, Monday.com, Jira, or similar platforms.
- Knowledge of Shopify, SEO workflows, content management, digital marketing, and e-commerce operations.
- Experience working with international e-commerce brands and remote teams.
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
- How many years of experience do you have managing E-commerce brands?
- Have you coordinated projects involving SEO, AI tools, and Web Design teams?
- What project management tools have you used?
Language:
Work Location: In person
