JOB DESCRIPTION
Program Associate
About the role:
The Program Associate will support the program team to ensure smooth operations across
all partner hospitals. The individual will be responsible for maintaining hospital-related
documentation, preparing reports, performing audits, reconciling stock, and ensuring timely
reporting from hospital teams. This position requires a detail-oriented individual who can
manage multiple tasks, analyze data, and ensure compliance with program policies.
Responsibilities:
Program Support and Data Management:
● Assist the program team in maintaining comprehensive records, ensuring
documentation is up-to-date and compliant with operational protocols.
● Maintain and organize program data for streamlined operations and easy access to
information.
● Collect and synthesize program data from all hospitals to guide program
improvements.
● Track and manage reporting from hospitals on patient numbers and Patient Support
Group (PSG) meetings to capture the program’s impact on patient well-being and
support.
● Oversee hospital based activities in collaboration with Patient Support Coordinators
(PSCs)
Aid and Inventory Management:
● Ensure uninterrupted delivery of aid across all centers by tracking and addressing all
delays in delivery as well as invoice submission
● Assist in new vendor searches and onboarding where required; coordinate with the
nutritionists/PSCs and procurement teams for the same.
● Release and review monthly ration audit forms, ensuring compliance with program
standards.
● Conduct monthly stock reconciliations and audits to prevent wastage and ensure
accurate tracking of aid distribution.
Donor Management:
● Liaise with hospitals to ensure all permissions for donor visits are in place,
facilitating smooth engagement with stakeholders.
● Prepare visit checklists and coordinate with hospital teams to ensure a positive and
impactful experience for donors, reflecting the program's operational efficiency.
Must-Haves:
→ Bachelor's degree - BCom, BSc or BSW
→ Minimum of 2 years of experience in a similar role
→ Proficiency in Microsoft Excel and other data analysis tools.
→ Excellent communication and coordination skills.
→ Ability to manage multiple tasks simultaneously and meet deadlines.
→ Attention to detail and problem-solving skills
Preferred Skills:
● Experience working with hospital systems or NGOs.
● Familiarity with donor management processes and audits.
● Knowledge of procurement and stock management processes.
Key Attributes:
● Organized and systematic in approach.
● Strong analytical mindset.
Location: Mumbai
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
Language:
Location:
- Unknown, Maharashtra (Preferred)
Work Location: In person
