Airlines and Aviation
Job Title
Chief Specialist – Technical Information Systems
Department
Engineering / Technical Services
Reports To
Head of Engineering / Director of Technical Services
Job Summary
The Chief Specialist – Technical Information Systems is responsible for the governance, administration, optimization, and continuous improvement of technical information systems that support aircraft maintenance, engineering, and regulatory compliance. This role ensures the integrity, availability, and accuracy of technical data, maintenance documentation, engineering records, and digital technical publications while supporting operational efficiency and airworthiness requirements.
The position works closely with Engineering, Maintenance, Quality Assurance, Continuing Airworthiness Management Organization (CAMO), Flight Operations, OEMs, regulatory authorities, and IT to ensure technical information systems meet operational and compliance requirements.
Key Responsibilities
- Lead the administration and continuous improvement of aviation technical information systems and engineering databases.
- Manage electronic technical publications, maintenance manuals, illustrated parts catalogs, wiring diagrams, and aircraft documentation.
- Ensure timely incorporation and distribution of revisions to OEM manuals, service bulletins, airworthiness directives, and other technical publications.
- Maintain the integrity, accuracy, security, and accessibility of engineering and maintenance data.
- Oversee configuration management of technical documentation and ensure document version control.
- Support maintenance planning, reliability, engineering, and CAMO functions through effective technical information management.
- Coordinate implementation of new digital technologies, document management systems, and technical information platforms.
- Liaise with aircraft manufacturers, OEMs, software vendors, and regulatory authorities regarding technical data requirements.
- Ensure compliance with applicable aviation regulations, including ICAO, EASA, FAA, and local Civil Aviation Authority requirements.
- Develop and maintain procedures, standards, and policies governing technical information management.
- Support audits conducted by aviation authorities, customers, and quality assurance teams.
- Analyze system performance and recommend process improvements to enhance operational efficiency.
- Lead system upgrades, data migration projects, and implementation of new technical information solutions.
- Train and mentor engineering and maintenance personnel on technical information systems and digital documentation tools.
- Collaborate with IT to ensure cybersecurity, system availability, disaster recovery, and business continuity for technical information systems.
- Monitor system performance, licensing, vendor support agreements, and service-level compliance.
- Prepare reports, dashboards, and key performance indicators related to technical information management.
Qualifications
- Bachelor's degree in Aeronautical Engineering, Aerospace Engineering, Mechanical Engineering, Information Systems, Computer Science, or a related discipline.
- Master's degree is an advantage.
- Professional certifications in aviation maintenance, project management, IT service management, or information management are desirable.
Experience
- Minimum 8–12 years of experience in aviation engineering, maintenance, CAMO, or technical records management.
- At least 3–5 years in a leadership or specialist role managing aviation technical information systems.
- Experience working with commercial airlines, MRO organizations, aircraft manufacturers, or aviation regulatory authorities.
- Proven experience managing electronic technical publications and maintenance information systems.
Technical Knowledge
- Aircraft Maintenance Information Systems (MIS)
- Electronic Technical Publications (ETP)
- Maintenance Planning Systems
- Engineering Document Management Systems
- Configuration Management
- Technical Records Management
- Reliability Programs
- Continuing Airworthiness Management (CAMO)
- Airworthiness Directives (ADs)
- Service Bulletins (SBs)
- Engineering Orders (EOs)
- Minimum Equipment List (MEL)
- Configuration Deviation List (CDL)
- Technical Publications Management
- Data Governance
- Digital Documentation Standards
Knowledge of Aviation Systems
Experience with one or more of the following is desirable:
- AMOS
- TRAX
- Ramco Aviation
- Swiss-AS AMOS
- Ultramain
- SAP
- IBM Maximo
- Boeing Toolbox
- Airbus World
- OEM technical publication portals
Competencies
- Leadership and team management
- Strategic thinking
- Technical problem-solving
- Project management
- Analytical skills
- Attention to detail
- Risk management
- Stakeholder management
- Change management
- Effective communication
- Process improvement
- Decision-making
- Customer focus
Regulatory Knowledge
Strong understanding of:
- ICAO Standards and Recommended Practices (SARPs)
- EASA Part-M, Part-CAMO, and Part-145
- FAA maintenance regulations
- Local Civil Aviation Authority regulations
- Safety Management Systems (SMS)
- Quality Management Systems (QMS)
- Continuing Airworthiness requirements
Key Performance Indicators (KPIs)
- Technical information availability and system uptime
- Timeliness of technical publication revisions
- Accuracy of engineering and maintenance records
- Audit findings related to technical documentation
- Compliance with regulatory requirements
- User satisfaction with technical information systems
- Successful implementation of system enhancements
- Reduction in document processing times
- Data quality and integrity metrics
- System performance and reliability
Working Relationships
Internal
- Engineering
- Maintenance
- CAMO
- Technical Records
- Quality Assurance
- Safety
- Flight Operations
- Supply Chain
- Information Technology
External
- Aircraft manufacturers (OEMs)
- Regulatory authorities
- Software vendors
- MRO providers
- Industry partners
- Technical publication providers
Preferred Attributes
- Strong understanding of digital transformation within aviation engineering.
- Ability to manage complex technical information across multiple aircraft fleets.
- Experience leading cross-functional projects involving engineering and IT.
- Excellent organizational and documentation management skills.
- Commitment to safety, regulatory compliance, and continuous improvement.
- Ability to work effectively in a fast-paced, safety-critical aviation environment.
Pay: ₹1,000,000.00 - ₹1,500,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
