Position: Team Leader – Insurance
Key Responsibilities:
- Lead and manage a team of Insurance Telecallers.
- Allocate daily calling targets and monitor team performance.
- Ensure achievement of monthly sales and lead-conversion targets.
- Monitor daily calls, follow-ups, leads, and policy conversions.
- Guide telecallers on insurance products, customer handling, and sales techniques.
- Conduct regular team meetings and performance reviews.
- Provide coaching and training to improve team productivity.
- Track individual team member performance and prepare daily/weekly reports.
- Handle escalated customer queries and support the team in closing sales.
- Coordinate with the Sales/Insurance department for policy processing.
- Ensure proper follow-up with customers and maintain accurate records.
- Motivate the team and take corrective action wherever required.
- Ensure compliance with company policies and insurance-related guidelines.
- Maintain discipline, attendance, and overall team productivity.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
