Position: Transplant Coordinator
Location: NewEra Hospitals, Vashi, Navi Mumbai
We are looking for an experienced and detail-oriented Kidney & Liver Transplant Coordinator to manage and coordinate the administrative and documentation-related activities of kidney and liver transplant cases.
The candidate should have hands-on knowledge of ZTCC procedures, transplant-related documentation, patient and donor documentation, statutory requirements, and coordination with ZTCC/ROTTO/SOTTO/NOTTO and other concerned authorities.
The role will primarily focus on ensuring that all transplant-related documentation, approvals, follow-ups and coordination are completed accurately and within the required timelines.
Key Responsibilities1. ZTCC & Regulatory Coordination
- Coordinate with ZTCC and other applicable transplant authorities for kidney and liver transplant-related matters.
- Have working knowledge of ZTCC guidelines, procedures, forms and documentation requirements.
- Coordinate patient registration, listing, allocation-related communication and other transplant documentation.
- Ensure timely submission and follow-up of required documents to the concerned authorities.
- Maintain proper records of all communications, submissions, approvals and acknowledgements.
- Coordinate with internal teams and external authorities for any clarification or additional documentation required.
2. Patient Documentation
- Collect, verify and maintain complete documentation of transplant recipients.
- Ensure availability of patient identification, medical records, investigation reports, consent forms and other required documents.
- Coordinate with the transplant physician, nephrologist, hepatologist, surgeons and other clinical teams for completion of required documentation.
- Maintain patient transplant files and ensure documents are updated at every stage.
- Track pending documents and follow up with patients, relatives and internal departments.
3. Donor Documentation
- Coordinate and maintain complete documentation related to living donors and deceased donors, as applicable.
- Verify donor identity and supporting documents as per hospital and regulatory requirements.
- Coordinate donor evaluation documentation with the concerned clinical departments.
- Ensure required consent, relationship and authorization-related documents are collected and properly maintained.
- Follow up for missing or incomplete donor documentation.
4. Living Donor Transplant Coordination
- Coordinate the documentation process for living kidney and liver donor cases.
- Maintain records related to donor-recipient relationship and other applicable documentation.
- Coordinate with the concerned committees/authorities for authorization and approvals.
- Track the status of each case from initial evaluation through approval and transplant.
- Ensure all required documents are available before proceeding to the next stage.
5. Deceased Donor / Cadaver Transplant Coordination
- Coordinate with the concerned teams and ZTCC for deceased-donor organ allocation and transplant-related requirements.
- Maintain recipient waiting-list and allocation-related documentation.
- Coordinate communication regarding organ availability, acceptance/refusal and related documentation.
- Ensure proper documentation and records are maintained for organ allocation and transplant cases. ZTCC Mumbai's published process includes communication between ZTCC coordinators and hospital coordinators regarding organ availability and recording allocation/refusal information.
6. Internal Hospital Coordination
- Act as the central coordination point between:
- Transplant surgeons
- Nephrology department
- Hepatology/Gastroenterology department
- ICU
- OT
- Medical Administration
- Medical Records Department
- Billing/TPA
- Laboratory & Radiology
- Social Work Department
- Patients and relatives
- Ensure smooth coordination of transplant cases from evaluation to surgery and post-transplant documentation.
7. Documentation & Compliance
- Maintain a proper Transplant Case Tracker for all kidney and liver transplant patients and donors.
- Monitor pending documents, approvals, committee requirements and timelines.
- Ensure documentation is complete, accurate, confidential and readily available for audit.
- Maintain proper physical and electronic records.
- Ensure compliance with applicable transplant laws, guidelines and hospital SOPs.
Required Knowledge & Skills
The candidate should have good working knowledge of:
- ZTCC procedures and documentation
- Kidney transplant documentation
- Liver transplant documentation
- Living donor documentation
- Deceased donor/cadaver transplant process
- Patient and donor registration requirements
- Consent and authorization documentation
- Relationship documentation between donor and recipient
- Transplant committee/authority documentation
- NOTTO / ROTTO / SOTTO-related processes
- Medical records and clinical documentation
- Follow-up and coordination with government/statutory authorities
- Hospital documentation and compliance
NOTTO guidance also identifies the transplant coordinator as part of the patient registration process and requires supporting documentation such as identity documents and medical reports for transplant listing.
Interested candidates may send their updated resume to the HR Department ([email protected]) at NewEra Hospitals, Vashi, Navi Mumbai.
Pay: ₹30,000.00 - ₹60,000.00 per month
Work Location: In person
