- Manage Branch operations and staffs
- Build and maintain strong, long-term relationships with customers by understanding their needs and providing personalized support.
- Handle customer complaints and issues efficiently, providing timely solutions to ensure a positive customer experience.
- Ensure high levels of customer satisfaction by consistently delivering quality service and addressing concerns proactively.
- Conduct regular follow-ups with customers to gather feedback, improve services, and strengthen relationships.
- Maintain accurate and up-to-date customer records, including interactions, preferences, and transaction details in the system.
- Coordinate with internal departments such as sales, support, and operations to resolve customer issues effectively.
- Provide detailed information about products or services, guiding customers in making informed decisions.
- Support customer retention strategies by identifying risks and implementing actions to improve loyalty and engagement.
- Achieve service quality standards and performance targets while contributing to overall business growth and customer satisfaction.
Pay: ₹22,000.00 - ₹30,000.00 per month
Work Location: In person
