Job Title: Barista
Position Type: Full-Time / Part-Time
Location: Model Town, Ludhiana
Reports To: Cafe Manager / Owner
About Us
We are a passionate, neighborhood cafe dedicated to crafting quality beverages, providing warm hospitality, and creating a welcoming space for our community. We are looking for an energetic, reliable Barista to join our team and deliver exceptional coffee experiences to our guests.
Position Overview
As a Barista, you will be the face of our cafe. You'll prepare high-quality specialty coffee and beverages, maintain a clean and inviting environment, and provide outstanding customer service. Whether brewing espresso or chatting with our regulars, your goal is to make every customer's visit memorable.
Key Responsibilities
- Beverage & Food Preparation:
- Dial in espresso daily and prepare a full menu of espresso drinks, drip coffee, teas, and specialty beverages to exact standards.
- Execute latte art consistent with high quality control standards.
- Serve pastries, light food items, and snacks while adhering to food safety guidelines.
Customer Service:
- Welcome guests warmly, take orders accurately, and process payments efficiently using the POS system.
- Engage with customers, answer questions about menu offerings, and offer recommendations based on guest preferences.
- Resolve customer feedback or complaints with a positive, professional attitude.
Cleanliness & Maintenance:
- Maintain clean work stations, customer seating areas, condiment bars, and restrooms throughout the shift.
- Perform daily, weekly, and monthly deep cleaning and maintenance routines for coffee equipment (espresso machine, grinders, brewers).
- Follow all local health and sanitation regulations.
Inventory & Teamwork:
- Monitor stock levels of coffee beans, milk, syrups, and packaging supplies, reporting low inventory to the manager.
- Restock front-of-house supplies and assist with receiving deliveries.
- Collaborate closely with team members to ensure smooth operations during peak rush hours.Qualifications & Requirements
Experience: Prior experience as a barista in a specialty coffee setting preferred, but candidates with strong hospitality/retail backgrounds and a passion for coffee are encouraged to apply.
Knowledge: Understanding of coffee extraction, milk steaming techniques, and beverage recipes (or willingness to learn rapidly).
Skills: Excellent communication, cash-handling ability, and multitasking skills in a fast-paced environment.
Attributes: Reliable, punctual, team-oriented, and naturally customer-focused with high attention to detail.
Physical Demands: Ability to stand for extended periods, move quickly, and lift up to 15–20 kg (e.g., milk crates, coffee sacks).
Flexibility: Availability to work early mornings, weekends, and holidays as needed by business demands.
What We Offer
- Competitive hourly wages + share of pooled tips.
- Free coffee shift drinks and discounts on food and merchandise.
- Opportunities for skill development, barista training, and growth within the business.
- A supportive, positive work environment.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person