Sales Executive
Key Responsibilities:
- Welcome customers visiting the showroom and assist them by showing gold, silver, diamond, or other jewellery based on their requirements.
- Provide accurate information about purity (karat), weight, making charges, and design of jewellery.
- Explain new designs and ongoing schemes to customers and close sales effectively.
- Take out stock every morning and recount/store it safely at night. Maintain proper display arrangement.
- Maintain contact with existing customers and inform them about new collections or offers.
- Prepare accurate billing after sales and assist in payment processes.
Required Skills:
- Good communication skills (Gujarati, Hindi, English).
- Strong presentation and convincing skills.
- Customer handling ability.
- Willingness to work on sales targets.
- Professional grooming and disciplined behaviour.
Detailed Job Duties:
➤ Provide Professional Customer Assistance:
- Greet customers with a smile when they enter the showroom.
- Offer seating and hospitality (water, etc.).
- Understand customer needs, budget, and occasion (wedding, anniversary, gift, etc.) by asking relevant questions.
- Make customers feel comfortable and confident.
- Build trust by explaining in simple language with examples.
➤ Suggest Products & Close Sales:
- Present 2–3 best options based on customer preference and budget.
- Highlight product benefits and features.
- Provide information about offers, EMI options, and exchange policies.
- Confidently close the sale.
➤ Achieve Sales Targets:
- Work towards daily and monthly sales targets set by the company.
- Prepare daily sales reports.
- Follow up with customers via calls/messages and invite them back to the showroom.
- Put in extra effort during peak seasons and festivals.
➤ Stock & Display Management:
- Keep showroom displays clean and attractive.
- Participate in stock counting.
- Inform the manager about low-stock items.
- Follow safety guidelines while handling products.
➤ Billing & Order Processing:
- Ensure accurate billing for customer purchases.
- Handle payments (Cash, Card, UPI, and EMI).
- Provide clear information about order booking and delivery timelines.
- Hand over required documents and certificates.
➤ Build Long-Term Customer Relationships:
- Send thank-you messages/calls after purchase.
- Inform customers about new collections and offers.
- Handle customer complaints promptly and professionally.
- Generate new customers through referrals.
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
Language:
Work Location: In person
