Hiring: Telecaller – Lead Generation & Customer Coordination
Location: Noida
Department: Sales
Reports To: Sales Manager
About Atcorp
Atcorp, founded in 2008, is a leading supplier and service provider for industrial capital equipment, specializing in compressed air solutions, with a strong focus on engineering utilities across India and internationally.
With a mission to become synonymous with quality, expertise, and trust, we serve industries ranging from F&B and Pharmaceuticals to Manufacturing and Construction.
Atcorp represents globally recognized brands like Chicago Pneumatic, Everest Vacuum Systems, Absolent AB, Gem Orion and more.
Job Summary
The Tele Caller will be responsible for generating business opportunities by contacting prospective customers, following up on enquiries, scheduling appointments for the sales team, and maintaining customer records.
The role requires excellent communication skills, a positive attitude, and the ability to build rapport with customers over the phone.
Key Responsibilities
1. Lead Generation & Customer Outreach
- Contact potential customers through outbound calls to introduce Atcorp's products and services.
- Generate qualified leads and schedule meetings for the sales team.
- Follow up with existing enquiries received through various marketing channels.
- Maintain a healthy pipeline of prospective customers.
2. Customer Relationship Management
- Build professional relationships with prospective and existing customers.
- Understand customer requirements and direct enquiries to the appropriate sales engineer.
- Ensure timely follow-up and customer satisfaction.
3. Data Management & Reporting
- Maintain accurate customer information in CRM/Excel.
- Update daily call reports, lead status, and follow-up schedules.
- Prepare weekly reports on call performance and lead conversion.
4. Coordination
- Coordinate appointments between customers and sales engineers.
- Work closely with the sales and marketing teams for lead nurturing activities.
- Assist in promotional campaigns and customer engagement initiatives.
Experience
- 2–5 years of experience in tele calling, customer support, inside sales, or lead generation.
- Freshers with excellent communication skills may also apply.
Skills & Competencies
- Excellent verbal communication in Hindi and English.
- Strong interpersonal and convincing skills.
- Good computer knowledge (MS Office & Tally).
- Positive attitude and customer-focused approach.
- Self-motivated with good organizational skills.
Benefits
- Competitive salary with performance incentives.
- Professional training and career development.
- Opportunity to work with a reputed engineering solutions company.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
