For the role of a hotel room attendant (room boy), here are some points to consider when hiring or finding someone for this position:
Key Responsibilities:
Customer Check-In/Check-Out Assistance:
- Help guests carry their luggage to and from their rooms.
- Provide a warm welcome and ensure a smooth check-in and check-out experience.
Room Cleanliness:
- Clean and prepare rooms before guest check-in.
- Maintain cleanliness during their stay and after check-out.
- Ensure bedding, bathrooms, and general areas are hygienic and presentable.
Room Service Management:
- Deliver room service orders promptly and courteously.
- Address guest requests, such as additional towels, toiletries, or special services.
General Maintenance & Reporting:
- Report any damages or malfunctions in the room to the maintenance team.
- Restock items like minibar supplies, towels, and amenities as required.
Guest Comfort:
- Ensure guests are comfortable and satisfied during their stay.
- Handle minor complaints or escalate them to the management if necessary.
Job Type: Full-time
Pay: From ₹10,000.00 per month
Experience:
- total work: 1 year (Preferred)
Work Location: In person