Job Summary:
We are seeking a highly motivated and knowledgeable Schengen & International Visa and Travel Specialist to join our dynamic team. The ideal candidate will be an expert in handling a wide range of visa application processes, with a strong focus on Schengen visas and a solid understanding of visa requirements for other countries. This role also requires proficiency in issuing travel packages and tickets. Exceptional customer service, meticulous attention to detail, and a proactive approach are essential for success.
Responsibilities:
- Provide expert guidance on Schengen and other international visa requirements and procedures.
- Accurately handle all types of immigration form filling and filing for various countries.
- Utilize in-depth knowledge of consulate and embassy forms and modules globally.
- Proficiently issue travel packages and flight tickets for visa applicants and other travel needs.
- Maintain up-to-date knowledge of global visa rules, regulations, and embassy guidelines.
- Ensure meticulous preparation and submission of all visa and travel documents.
- Provide exemplary customer service (verbal and written) regarding visa and travel arrangements.
- Build strong client relationships, ensuring positive visa and travel booking experiences.
- Collaborate effectively with team members and external stakeholders (travel agencies, embassies).
- Manage operational aspects of visa and travel processes, including cost and revenue.
- Stay informed on relevant global geopolitical and immigration policy changes.
- Actively participate in team meetings and contribute enthusiastically.
- Demonstrate ambition for continuous professional development in immigration and travel.
- Ensure extremely strong process execution in all tasks.
- Take on additional responsibilities within a 2-year growth trajectory.
Qualifications and Skills:
- Bachelor's degree (Preferred).
- Proven experience in Schengen visa applications is highly desirable.
- Strong knowledge of visa processes for other countries is a significant advantage.
- Experience in issuing travel packages and flight tickets is highly beneficial.
- Exemplary customer service skills with a positive client interaction record.
- Extrovert personality with excellent interpersonal and relationship management skills.
- Awareness and keen interest in global current affairs related to travel and immigration.
- Strong ambition for continuous learning and skill improvement in visa and travel.
- Enthusiastic and proactive team player.
Language:
- English: Required (Excellent written and verbal communication)
- Hindi: Required (Excellent written and verbal communication)
- Punjabi: Must (Proficient speaking & Reading ability)
- Strong belief in and commitment to extremely strong process execution.
- Key skills in relationship management, operations, cost awareness, and revenue management.
- Excellent organizational and time management skills.
- Proficiency in relevant computer applications, online visa portals, and travel booking systems.
- Ability to handle sensitive information with discretion.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Experience:
- total work: 2 years (Preferred)
Work Location: In person
