Here’s a professional step-wise job description for a Guest Relationship Executive in your Pan Asian restaurant:
Guest Relationship Executive – Jobs & Responsibilities
- Welcome and greet guests warmly upon arrival with a professional and friendly attitude.
- Manage guest reservations, table allocations, and waiting lists efficiently.
- Assist guests with menu knowledge, restaurant promotions, and special recommendations.
- Ensure guest satisfaction throughout the dining experience by regularly interacting with guests.
- Handle guest feedback, complaints, and special requests professionally and report major concerns to management.
- Coordinate with service and kitchen teams to ensure smooth operations and timely service.
- Maintain guest database and build strong relationships with regular customers.
- Ensure restaurant ambience, cleanliness, and presentation standards are maintained at all times.
- Support special events, celebrations, and VIP guest handling.
- Represent the restaurant with excellent communication skills, grooming, and hospitality standards.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
