We are a leading educational institute dedicated to preparing students from Class 6th to 12th for JEE (Main & Advanced) and NEET through quality teaching, disciplined academic planning, and personalized mentoring. Our mission is to help students achieve excellence and secure admission to India's premier engineering and medical institutions.
Position Summary
We are looking for a dynamic, confident, well-presented, and career-oriented Admission Counselor cum Manager to lead student admissions, parent counseling, relationship management, and front-office operations. The ideal candidate should possess excellent communication skills, strong leadership abilities, and a customer-first approach while ensuring a seamless admission experience for students and parents.
Educational Qualification
- Post Graduate in any discipline or MBA (Preferred)
- Excellent spoken and written English, Hindi, and Punjabi will be an added advantage.
- Strong computer knowledge (MS Office, Google Workspace, CRM, Email, Excel, WhatsApp Business).
Experience
- 1–3 years of experience in admissions, counseling, education, sales, customer relationship management, or front-office management.
- Fresh postgraduates with exceptional communication and leadership skills may also apply.
Key ResponsibilitiesAdmission Counseling
- Counsel students and parents regarding JEE & NEET courses.
- Understand students' academic goals and recommend suitable programs.
- Convert inquiries into admissions through ethical and effective counseling.
- Conduct one-on-one counseling sessions with parents and students.
- Follow up on all inquiries through calls, WhatsApp, email, and personal meetings.
Admission Management
- Manage the complete admission process from inquiry to enrollment.
- Maintain accurate admission records and documentation.
- Coordinate fee collection and admission formalities.
- Ensure proper onboarding of newly admitted students.
Parent Relationship Management
- Build long-term trust with parents.
- Address admission-related queries professionally.
- Provide timely information regarding courses, schedules, scholarships, and institute policies.
Team Coordination
- Coordinate with faculty members, academic coordinators, and administration.
- Ensure smooth communication between departments.
- Assist management in daily operational activities.
- Support academic events, seminars, and orientation programs.
Marketing & Outreach
- Handle walk-in inquiries efficiently.
- Conduct telecalling and follow-up activities.
- Participate in school visits, seminars, education fairs, and promotional events.
- Maintain relationships with schools, tuition centers, and referral partners.
- Assist in achieving monthly admission targets.
Office Administration
- Supervise front-office operations.
- Maintain student databases and CRM.
- Prepare daily, weekly, and monthly admission reports.
- Ensure a professional and welcoming reception environment.
Required Skills
- Excellent communication and presentation skills.
- Strong counseling and convincing ability.
- Positive attitude with a pleasing personality.
- Leadership and team management skills.
- Strong interpersonal and relationship-building abilities.
- Excellent organizational and time-management skills.
- Ability to work under targets and deadlines.
- High level of integrity, professionalism, and confidentiality.
- Quick learner with problem-solving ability.
- Proficiency in Microsoft Office, Google Sheets, and CRM software.
Desired Personal Qualities
- Energetic and enthusiastic.
- Self-motivated and result-oriented.
- Smart, confident, and well-groomed.
- Friendly, empathetic, and patient while dealing with students and parents.
- Strong decision-making ability.
- Willingness to learn and grow within the organization.
- Passionate about education and student success.
Key Performance Indicators (KPIs)
- Monthly admission conversion ratio.
- Parent satisfaction and counseling quality.
- Timely follow-up of inquiries.
- Accuracy of admission records.
- Student retention and referral generation.
- Achievement of monthly and quarterly admission goals.
- Professional management of front-office operations.
We welcome applications from enthusiastic, well-qualified professionals who are passionate about education, enjoy interacting with students and parents, and are committed to helping young learners achieve success in JEE and NEET.
Pay: ₹35,000.00 - ₹40,000.00 per month
Ability to commute/relocate:
- Sarabha Nagar, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- preferably women candidate only.
Education:
Work Location: In person
