L2 SYSTEM ADMINISTRATOR
SECURITY & COMPLIANCE
Location
Bangalore
Experience
5+ years
Work Mode
Remote-first + Client Visits
Apply Email
[email protected]
Role Summary
We are looking for a strong L2 System Administrator with hands-on experience in Endpoint Security, DLP, Encryption, Device Management, Microsoft 365, Google Workspace, Email Security, and IT Compliance.
System Administration
· Manage EDR & security alerts
· Handle endpoint hardening & patching
· Manage DLP & data protection
· Administer MDM/UEM & device compliance
· Manage BitLocker, FileVault & encryption
Endpoint Security & Device Management
· Administer Microsoft 365, Exchange Online & Entra ID
· Manage Google Workspace & Gmail
· Manage users, licenses, MFA & access controls
· Handle email security, SPF, DKIM & DMARC
· Investigate phishing & compromised accounts
Microsoft 365 & Google Workspace
· Act as L2 technical contact for clients
· Communicate with IT teams & business users
· Own escalations through resolution
· Guide & mentor L1 engineers
· Visit client sites when required
Security & Compliance
· Provide L2 support across client environments
· Manage Windows Server, AD, GPO, DNS/DHCP & endpoints
· Troubleshoot Windows, macOS, network & VPN issues
· Handle escalations, RCA & vendor coordination
· Guide & mentor L1 engineers
Client & Team Management
· Maintain client security controls
· Support ISO 27001, SOC 2, GDPR & DPDP
· Assist audits, assessments & evidence collection
· Identify security gaps & corrective actions
Must Haves
· 5+ years' System Administration experience
· Strong Windows, AD & Microsoft 365 skills
· Google Workspace knowledge
· Experience with EDR, DLP & encryption
· MDM/UEM & device compliance experience
· Strong IAM, MFA & access control knowledge
· IT management & security tools experience
· Excellent communication & documentation
· Strong troubleshooting & client-handling skills
· Ability to guide L1 engineers
· Willing to travel to client sites
Skills
· RMM, ITSM, Endpoint Security & Device Management knowledge
· Experience with Atera, Freshdesk, CrowdStrike, Defender, Intune & similar tools
· Strong documentation & ticketing skills
· Maintain RCA, SOPs, security records & KB articles
Company / Branding
Company: Infodot
Tagline: Your Skills. Our Opportunity. A Better Connected Tomorrow.
Pay: ₹500,000.00 - ₹700,000.00 per year
Work Location: In person
