Position: IT Manager
Department: Information Technology
Location: Noida
Company: Giri Infotech Pvt. Ltd.
Reporting To: Director / Management
Job Summary
Giri Infotech Pvt. Ltd. is seeking an experienced and proactive IT Manager to oversee and manage the company's IT operations, technical teams, projects, and client support services. The candidate will be responsible for ensuring smooth execution of IT infrastructure projects, security surveillance systems, AMC services, laptop/computer rental operations, and customer support activities.
Key ResponsibilitiesIT Infrastructure Management
- Manage and maintain IT infrastructure, including servers, desktops, laptops, networking equipment, and cloud services.
- Ensure high availability, security, and performance of IT systems.
- Monitor system health and implement preventive maintenance procedures.
Project Management
- Plan, execute, and monitor IT projects within budget and timelines.
- Coordinate with clients, vendors, and internal teams for successful project delivery.
- Prepare project documentation, reports, and status updates.
Team Management
- Lead and supervise technical support engineers, CCTV technicians, and field service engineers.
- Assign tasks, monitor performance, and provide technical guidance.
- Conduct training and skill development programs for technical staff.
Technical Support & AMC Services
- Manage Annual Maintenance Contract (AMC) services for clients.
- Ensure timely resolution of customer complaints and technical issues.
- Maintain service records and SLA compliance.
Security & Surveillance Solutions
- Oversee installation and maintenance of CCTV, Access Control, Biometric, and Security Surveillance Systems.
- Ensure proper configuration and troubleshooting of security devices.
Computer & Laptop Rental Operations
- Manage inventory of rental laptops, desktops, and IT equipment.
- Ensure proper asset tracking, deployment, and returns.
- Monitor rental agreements and customer support requirements.
Vendor & Procurement Management
- Coordinate with vendors and suppliers for procurement of IT equipment and services.
- Negotiate pricing and maintain vendor relationships.
- Monitor inventory levels and procurement planning.
Documentation & Compliance
- Maintain IT policies, procedures, and asset records.
- Ensure compliance with company standards and regulatory requirements.
- Generate MIS reports and management dashboards.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Electronics, or related field.
- Relevant certifications (CCNA, MCSE, ITIL, Security Certifications) preferred.
- Minimum 5+ years of experience in IT Infrastructure Management and Team Handling.
Required Skills
- Windows Server Administration
- Network Management & Troubleshooting
- CCTV & Security Surveillance Systems
- Access Control & Biometric Systems
- Cloud Services (Microsoft 365, Google Workspace)
- Hardware & Software Troubleshooting
- Vendor Management
- Project Management
- Team Leadership
- Excellent Communication Skills
Preferred Experience
- Experience in IT Services, System Integration, CCTV Projects, and Rental Services.
- Experience managing AMC contracts and enterprise customers.
- Knowledge of cybersecurity best practices
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
