Position Title:
Establishment Manager
Location:
Shailashree Vihar, Bhubaneswar for aMulti-specialty healthcare and research building (Molecular Laboratory, Cancer OPD, Functional Medicine OPD & Treatment Centre, Office, Training Floor)
Reporting To:
MD / Vice-President
Role Purpose:
The Floor Manager is responsible for ensuring seamless day-to-day operations across all floors of the facility. This role bridges clinical, laboratory, administrative, and training functions, ensuring patient care, staff coordination, and compliance with safety and regulatory standards.
Key Responsibilities:
1. Facility Operations
- Supervise daily functioning across laboratory, OPDs, treatment areas, office, and training floor.
- Monitor cleanliness, safety, and compliance with healthcare standards.
- Oversee maintenance of equipment, utilities, and infrastructure.
2. Staff Supervision
- Assign duties to support staff (nursing aides, housekeeping, reception, security).
- Conduct daily briefings and resolve workflow issues.
- Ensure adherence to SOPs, confidentiality, and professional conduct.
3. Patient & Visitor Management
- Oversee patient flow in OPDs and treatment areas.
- Ensure cancer patients and functional medicine patients receive priority care.
- Handle visitor queries and maintain a supportive environment.
4. Laboratory & Clinical Support
- Ensure restricted access and biosafety compliance in molecular laboratory.
- Coordinate with lab director for external communications.
- Support logistics for sample collection, storage, and transfer.
5. Administrative Duties
- Supervise office staff handling records, billing, and scheduling.
- Ensure accurate documentation of patient visits, lab reports, and training sessions.
- Make the list for daily consumables and stationaries for the procurement as per the SOP
- Prepare daily operational reports for senior management.
6. Safety & Compliance
- Enforce fire safety, emergency evacuation, and infection control protocols.
- Conduct periodic audits of safety equipment and emergency preparedness.
- Ensure compliance with medical council regulations and building safety norms.
7. Communication & Reporting
- Act as the single point of contact for inter-departmental coordination.
- Report daily operational status to senior management.
- Escalate critical issues promptly.
Qualifications & Experience:
- Bachelor’s/Master’s degree in Healthcare Administration, Management, or related field.
- One to 5 years of experience in hospital/clinical operations or facility management.
- Knowledge of healthcare compliance, biosafety, and patient care protocols.
- Strong leadership, organizational, and communication skills.
Key Performance Indicators (KPIs):
- Smooth patient flow and reduced waiting times.
- Compliance with safety and biosafety standards.
- Staff efficiency and adherence to SOPs.
- Timely reporting and issue resolution.
- Positive patient and visitor feedback.
Professional Attributes:
- Empathy and professionalism in handling patients and staff.
- Ability to multitask across clinical, administrative, and training functions.
- Conflict resolution and decision-making skills.
- Commitment to confidentiality and ethical standards.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
