IT Infrastructure Engineer Intern

Sirma Business Consulting India Private Limited -
Bengaluru, Karnataka

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Job details

Full-time
1 day ago

Qualifications

Network administration
CI/CD
TCP
Cloud infrastructure
System administration
Node.js
Computer Science
CSS
Software troubleshooting
React
Full-stack development
Relational databases
Software deployment
CCTV
LAN
Microsoft SQL Server
Git
Windows
.NET
Java
Master's degree
Databases
SQL
MCA
PHP
Database administration
Firewall
DHCP
Analysis skills
Docker
Bachelor's degree
JavaScript
PostgreSQL
Continuous integration
Back-end development
REST
LDAP
Ubuntu
DNS
Angular
Software development
GitHub
APIs
B.E.
Linux
TCP/IP
HTTPS
Desktop administration
GitLab
Communication skills
Python
Shell Scripting
Active Directory
HTML
MySQL
Identity & access management
Information Technology
VPN

Full job description

JOB DESCRIPTION

Infrastructure Engineer Intern

Location: Bangalore – Brookfield

Department: IT Infrastructure / Technology

Employment Type: Internship – Full-Time

Working Hours: 9:00 AM to 6:00 PM

Working Days: Monday to Saturday (Alternate Saturdays Off)

Experience: Fresher / Recent Graduate / Intern

About the Role

We are looking for a motivated and technically strong Infrastructure Engineer Intern to join our IT Infrastructure and Technology team.

The candidate will receive hands-on exposure to:

Server administration
Virtualization
Networking
Endpoint support
Operating systems
Monitoring
Cybersecurity
Backups
Databases
Application platforms
Infrastructure operations

The candidate must also have a basic understanding of Frontend, Backend, and Full-Stack development, as the role involves supporting the infrastructure on which business applications and software platforms operate.

The ideal candidate should be interested in building a career in:

Infrastructure Engineering
System Administration
Network Administration
DevOps
Cloud Infrastructure
IT Operations

Key Responsibilities

1. Infrastructure Management

Assist in deploying, configuring, and maintaining on-premises physical servers.
Support environments consisting of multiple physical servers and virtual machines.
Assist in managing servers deployed at client locations.
Support virtualization environments and VM lifecycle management.
Assist with VM creation, configuration, maintenance, backup, and decommissioning.
Assist with IP allocation and network configuration.
Maintain infrastructure documentation and configuration records.
Support infrastructure capacity and resource monitoring.

2. Server Management

Assist in administering Linux, Windows, and macOS environments.
Gain exposure to Dell and HP physical servers.
Monitor server health and system performance.
Assist in troubleshooting CPU, memory, storage, and performance issues.
Monitor server availability and application services.
Assist with database server and application platform administration.
Perform basic server maintenance under supervision.
Assist with patching, updates, and routine infrastructure activities.

3. End-User Device & Desktop Support

Provide first-level technical support for laptops, desktops, printers, and peripherals.
Diagnose and resolve basic hardware and software issues.
Troubleshoot driver and peripheral connectivity problems.
Install and configure operating systems and applications.
Prepare, image, and configure laptops/desktops for new employees.
Support employee onboarding and IT setup.
Maintain proper records of assigned IT equipment.

4. Operating System Administration

Assist with installation, configuration, maintenance, and troubleshooting of:

Windows
Ubuntu/Linux
macOS

Responsibilities include:

OS installation and configuration.
Software and application installation.
Driver troubleshooting.
OS updates and patching.
Boot and startup troubleshooting.
Performance troubleshooting.
Application compatibility troubleshooting.
Basic system security configuration.

5. Network Infrastructure Management

Assist in configuring and troubleshooting network switches.
Support routers and wireless access points.
Troubleshoot LAN and Wi-Fi connectivity.
Assist with IP addressing and network configuration.
Understand basic VLAN and network segmentation concepts.
Assist with firewall configuration and monitoring.
Monitor firewall logs and identify unusual traffic.
Assist with VPN configuration and remote connectivity.
Support secure external access.
Assist with periodic firewall rule reviews.
Learn basic network performance optimization.
Troubleshoot connectivity, latency, and network performance issues.

6. Endpoint Security & Antivirus Management

Assist in deploying and managing Seqrite Antivirus and Endpoint Security.
Monitor endpoint security status.
Monitor malware and virus alerts.
Assist with quarantine and security incident handling.
Ensure endpoint definitions and security policies remain updated.
Assist with endpoint security agent installation.
Troubleshoot antivirus agent connectivity and installation issues.
Maintain basic endpoint security documentation.

7. Infrastructure Monitoring

Assist in administering and maintaining:

Zabbix
Uptime Monitoring
Grafana
SigNoz

Responsibilities include:

Monitor server availability.
Monitor VM availability.
Track CPU utilization.
Track memory utilization.
Monitor disk and storage utilization.
Monitor application and service availability.
Review alerts and logs.
Assist in troubleshooting infrastructure alerts.
Maintain monitoring dashboards.
Support proactive infrastructure monitoring.

8. CCTV Infrastructure Support

Monitor CCTV system health and uptime.
Ensure network connectivity to CCTV cameras.
Troubleshoot basic camera connectivity issues.
Monitor video feed availability.
Assist with CCTV hardware and software troubleshooting.
Monitor CCTV storage.
Assist with surveillance footage archiving.
Ensure required retention policies are followed.

9. Backup & Storage Management

Assist in maintaining backup infrastructure.
Monitor scheduled backups.
Verify successful completion of backups.
Identify and report backup failures.
Assist with database and server backup activities.
Perform basic backup validation.
Assist with restoration testing.
Maintain backup documentation.
Gain practical exposure to disaster recovery concepts.

10. IT Asset Management

Maintain hardware and software inventory.
Track laptops, desktops, servers, monitors, printers, and networking equipment.
Maintain asset allocation records.
Track asset lifecycle and replacement requirements.
Assist with procurement activities.
Maintain infrastructure and asset documentation.
Ensure proper handover and return of IT assets.

11. Core Platform Services

Gain practical exposure to LDAP and directory services.
Assist with basic identity and access management.
Support user and system access activities under supervision.
Maintain infrastructure room and server room documentation.
Assist with physical infrastructure inspections.
Maintain proper organization of network and server equipment.
Follow infrastructure security and operational procedures.

12. Frontend Development Knowledge – MANDATORY

The candidate must have basic knowledge of Frontend development.

Required Understanding

HTML
CSS
JavaScript
Basic frontend application architecture.
Basic understanding of browser and client-server communication.
Understanding of frontend build and deployment concepts.
Basic understanding of API integration.
Basic troubleshooting of frontend application issues.

Preferred

React
Angular
Vue.js
npm
Frontend build tools

The candidate should understand how a frontend application is hosted, deployed, accessed, and connected to backend services.

13. Backend Development Knowledge – MANDATORY

The candidate must have basic knowledge of Backend development.

Required Understanding

Basic backend application architecture.
REST APIs.
HTTP/HTTPS.
API requests and responses.
Authentication and authorization concepts.
Application-server communication.
Basic backend troubleshooting.
Basic database connectivity.

Backend Technologies

Candidate should have exposure to at least one backend technology/language such as:

Java
Python
Node.js
PHP
.NET

The candidate should be able to understand how backend applications run on servers and communicate with databases and frontend applications.

14. Full-Stack Development Knowledge – MANDATORY

The candidate must have a basic understanding of Full-Stack application architecture.

The candidate should understand the relationship between:

Frontend API/Backend Database Backend Frontend

Basic Knowledge Should Include

Frontend application structure.
Backend/API structure.
Database interaction.
REST APIs.
Application deployment.
Server-side application hosting.
Basic application troubleshooting.
Basic understanding of logs and application errors.
Basic understanding of application-server communication.

The candidate is not required to be an expert Full-Stack Developer, but must understand how a complete application works across frontend, backend, database, server, and network layers.

15. Database Knowledge – MANDATORY

Basic understanding of databases.
Basic SQL knowledge.
Understanding of tables, records, and queries.
Basic knowledge of relational databases.
Understanding of application-to-database connectivity.
Basic database troubleshooting.

Preferred Database Exposure

MySQL
PostgreSQL
SQL Server
Similar databases

16. DevOps & Development Tools

Basic exposure to the following will be an advantage:

Git
GitHub/GitLab
Docker
CI/CD concepts
Build and deployment processes
Shell scripting
Python scripting
Linux command line
Application logs
Environment variables
Basic cloud concepts

Mandatory Technical Skills

The candidate must have basic knowledge or academic/project exposure to:

Infrastructure

Infrastructure
Linux/Ubuntu
Windows
Computer hardware
Servers
Virtual machines

Networking

Networking fundamentals
TCP/IP
DNS
DHCP
LAN/Wi-Fi
Routers and switches
Basic firewall concepts

Development

Frontend – Mandatory
Backend – Mandatory
Full-Stack concepts – Mandatory
Database/SQL – Mandatory
REST APIs
HTTP/HTTPS
Basic application architecture

Security & Monitoring

Basic cybersecurity concepts
Antivirus/Endpoint Security
System monitoring
Logs and troubleshooting

Preferred Technical Exposure

Candidates having exposure to the following will be preferred:

Zabbix
Grafana
SigNoz
Uptime Monitoring
Docker
Git/GitHub
CI/CD
Shell scripting
Python
LDAP
Active Directory
VPN
Firewall administration
Cloud platforms
Database administration
Backup and disaster recovery

Educational Qualification

B.E./B.Tech in Computer Science, Information Technology, Electronics, or related field.
BCA / MCA or equivalent IT qualification.
Freshers and recent graduates are welcome.
Candidates with academic projects in Infrastructure, Networking, DevOps, Full-Stack Development, or System Administration are preferred.

Candidate Profile

We are looking for someone who:

Has a strong interest in IT Infrastructure and Technology.
Has basic knowledge of both Infrastructure and Software Development.
Is comfortable working with Linux and Windows.
Understands basic networking concepts.
Has basic Frontend, Backend, and Full-Stack knowledge.
Has good troubleshooting and analytical skills.
Is willing to work hands-on with servers, networks, systems, and applications.
Can learn new technologies quickly.
Has good communication and teamwork skills.
Is willing to work in an onsite infrastructure environment.

Key Learning Opportunities

During the internship, the candidate will gain practical exposure to:

Server administration
Linux administration
Windows administration
Virtualization
Networking
Firewalls and VPN
Endpoint security
Zabbix and Grafana monitoring
Application monitoring
Database environments
Backup and disaster recovery
CCTV infrastructure
IT asset management
LDAP
Frontend applications
Backend applications
Full-Stack architecture
APIs
Application deployment
DevOps fundamentals
Infrastructure troubleshooting

Career Path

This internship can provide a foundation for careers in:

Infrastructure Engineer
System Administrator
Network Engineer
DevOps Engineer
Cloud Engineer
IT Operations Engineer
Site Reliability Engineer (SRE)
Application Support Engineer
Full-Stack Infrastructure/Platform Engineer

Internship-to-Hire

Based on performance, technical skills, learning ability, discipline, and organizational requirements, the successful intern may be considered for a full-time employment opportunity after completion of the internship.

Important Requirement

Candidates with only basic desktop-support knowledge and no understanding of Frontend, Backend, Full-Stack, APIs, and databases will not be considered suitable for this position.

The role requires a combination of:

Infrastructure + Networking + Systems + Application + Development knowledge.

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