Application Support Engineer
Requirements:
- Night and Weekend coverage is required on a rotational basis.
- Must be willing to work in a 24/7 environment.
Responsibilities:
- Provide expert level remote management, administration and support for the Production and Demo trading exchange including:
- ◦ System availability.
- ◦ Application stability and performance tuning.Version upgrades.
- ◦ Daily operational processing monitoring and support
- ◦ Assistance with problem support and resolution.
- ◦ Contract scheduling and settlement of expired contracts
- ◦ Assistance with problem support and resolution
- Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
- Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
- Willing to assist on a wide variety of issues, both within and outside of job description.
Desirable Skills:
- Attention to detail
- Excellent written and verbal communication skills
- A background in financial services, fintech, trading exchange, or trading system applications is preferred.
- 5+ years’ experience managing or supporting mission critical production software applications.
- Experience of working for a financial services or regulated environment.
- Excellent technical troubleshooting skills and interpersonal, verbal, and written communication skills.
- Incident Management
- Experience with the following is preferred: Linux server operating systems, scripting and automation – bash or python scripting
- System monitoring software including Grafana, Zabbix, Logic Monitor, AMQ/Kafka/Tomcat/high availability systems, Networks, FIX, Scila, Splunk, Python
- Hands on knowledge of AWS would be an added advantage.
Qualifications:
- Knowledge or experience of options and futures trading markets.
- Database, software, or IT technical experience.
- Excellent technical troubleshooting and problem-solving skills.
- Incident Management experience
- Excellent interpersonal, verbal, and written communication skills.
- Any experience with the following is preferred: SQL, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems,
Pay: ₹600,000.00 - ₹2,000,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: Remote
