- Handle guest check-in, check-out, billing, and front desk operations.
- Manage reservations, room allocations, guest requests, and complaints professionally.
- Monitor IDS/Channel Manager, PMS, and OTA bookings and ensure accurate inventory synchronization.
- Verify OTA reservations, cancellations, amendments, payments, and avoid booking discrepancies/overbooking.
- Coordinate with Housekeeping, F&B, Maintenance, and other departments for smooth guest service.
- Handle cash, card, UPI, and other payment transactions accurately.
- Maintain daily reports, shift handover, and guest records.
- Support room upgrades, upselling, and revenue generation.
- Maintain 4-star hotel standards of grooming, communication, service, and guest satisfaction.
- Time management as a team leader
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Application Question(s):
- Minimum 4 to 5 years of experience in good brands
Education:
Experience:
- Hotel: 4 years (Required)
Language:
Work Location: In person
