Job Title: Showroom Receptionist / Front Office ExecutiveJob Summary
We are looking for a well-groomed, customer-focused, and professional Showroom Receptionist to be the first point of contact for our customers. The ideal candidate will create a warm and premium customer experience while efficiently managing front desk operations, visitor coordination, and administrative support.
Key Responsibilities
- Welcome and greet all walk-in customers and visitors with a warm and professional attitude.
- Guide customers to the appropriate Sales, Service, or Administration team based on their requirements.
- Manage the reception desk and maintain visitor records accurately.
- Handle incoming telephone calls, emails, and customer inquiries professionally.
- Schedule appointments and coordinate with internal departments.
- Ensure the reception area, customer lounge, and display areas are always clean, organized, and presentable.
- Provide a premium hospitality experience by offering refreshments and assisting visitors.
- Manage courier, mail, and document handling.
- Support administrative activities and maintain daily reception reports.
- Coordinate with housekeeping and facility teams to uphold showroom standards.
- Follow company policies on customer service, grooming, attendance, and confidentiality.
Qualifications
- Graduate in any discipline (preferred).
- 1–3 years of experience in Reception, Front Office, Hospitality, Customer Service, or Retail.
- Freshers with excellent communication and interpersonal skills are encouraged to apply.
Skills Required
- Excellent communication and interpersonal skills.
- Pleasant personality with a professional appearance.
- Strong customer service orientation.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and coordination skills.
- Professional telephone etiquette and problem-solving ability.
Compensation
- Salary: ₹15,000 – ₹22,000 per month (based on qualifications and experience).
- Quarterly Performance Incentives.
- Career growth and learning opportunities.
- Other benefits as per company policy.
Working Hours
- As per company policy.
- Weekly off as per roster.
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
