Your Place at Benne
At Benne, it is all about warmth, care, and unforgettable experiences. As a Captain, you’ll be the face of our service, leading the front-of-house team, guiding guests , and ensuring every detail of their experience feels effortless. From welcoming guests at the door to making sure their last sip of filter coffee is perfect, you’ll make every visit to Benne feel special.
This isn’t just a supervisory role, it’s about creating a space where guests feel valued and teams feel inspired. If you bring energy, professionalism, and a love for genuine hospitality, you’ll thrive with us.
What Makes You a Great Fit
You’re someone who loves interacting with people and knows how to bring out the best in your team, for the guests. You bring.
- At least 2 years of experience in a supervisory role within restaurants/hotels (QSR or South Indian cuisine experience is a bonus).
- Strong leadership with the ability to guide and motivate waitstaff, housekeeping, and hosts.
- Excellent communication skills and a natural ability to make guests feel comfortable.
- Hands-on knowledge of POS systems, billing, food safety, and hygiene.
- Calm, detail-oriented, and reliable under pressure.
Your Day-to-Day at Benne
At Benne, the Captain keeps the floor running smoothly, ensuring guests are served quickly, correctly, and with care. You’re the link between the kitchen, the counter, and the team.
- Order Accuracy – Double-check order entries, coordinate with the kitchen team, and ensure correct items are handed over with no delays.
- Hygiene & Standards – Maintain cleanliness at counters, self-service stations, and guest seating areas throughout shifts.
- Team Supervision – Guide and support the counter staff and floor runners, ensuring speed, accuracy, and smooth coordination with the kitchen.
- Guest Interaction – Greet guests warmly, assist with menu queries, manage queues during rush hours, and ensure every guest feels acknowledged.
- Service Flow – Monitor pickup counters, oversee packaging quality, and ensure orders move from kitchen to guest efficiently.
- Problem Resolution – Handle complaints (missing item, delay, mix-up) quickly and politely, turning issues into positive experiences.
- Cash & Billing Support – Oversee cash counters when needed, ensuring billing accuracy and smooth transactions.
- Shift Rhythm – Work closely with the Outlet Manager/Assistant Outlet Manager to keep staff aligned, manage breaks, and maintain energy during peak hours.
What Awaits You
Working at Benne is more than a job, it’s an opportunity to grow in a culture of kindness, teamwork, and excellence. You’ll enjoy:
- Career progression in an expanding hospitality brand.
- Fresh, staff-cooked meal during your shift.
- PF Benefits, as per company policy.
- A warm, respectful work environment where your contribution matters
Pay: From ₹20,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
