Job Title: Hospital Manager
Location: Major S.D. Singh Ayurvedic Medical College and Hospital, Fatehgarh, Farrukhabad, Uttar Pradesh
Job Type: Full-Time
Job Purpose
The Hospital Manager will be responsible for overall operational excellence, financial performance, patient inflow growth, and brand development of the hospital. The role requires a seasoned professional with prior hospital management experience, strong strategic thinking, and the ability to drive profitability while maintaining quality patient care and regulatory compliance.
Key Responsibilities
1. Hospital Operations & Administration
- Oversee day-to-day hospital operations, including OPD, IPD, diagnostics, pharmacy, housekeeping, security, and support services
- Ensure smooth coordination between medical, nursing, administrative, and support teams
- Develop and implement SOPs to improve operational efficiency and patient experience
- Monitor hospital KPIs such as bed occupancy, TAT, patient wait time, and discharge process
2. Financial Management & Profitability
- Prepare and manage hospital budgets, cost controls, and expense optimisation
- Monitor revenue streams (OPD, IPD, diagnostics, procedures, pharmacy)
- Identify revenue leakages and implement corrective measures
- Improve bed occupancy rate and average revenue per patient
- Ensure timely billing, collections, and coordination with the accounts team
3. Business Development & Patient Inflow Growth
- Develop and execute strategies to increase OPD and IPD footfall
- Build referral networks with doctors, clinics, diagnostic centres, and corporates
- Establish tie-ups with TPAs, insurance companies, and government health schemes
- Plan health camps, community outreach programs, and CSR medical activities
- Strengthen ambulance and emergency referral systems
4. Marketing & Brand Development
- Design and implement hospital marketing strategies (online & offline)
- Oversee digital marketing, social media presence, Google listings, and hospital website content
- Plan promotional activities, awareness campaigns, and speciality branding
- Monitor marketing ROI and patient acquisition cost
- Ensure consistent hospital branding and reputation management
5. Human Resource & Team Leadership
- Lead, guide, and monitor doctors, nurses, paramedical, and administrative staff
- Support the HR department in recruitment, onboarding, training, and performance monitoring
- Foster a culture of accountability, discipline, and service excellence
- Address staff grievances and ensure optimal manpower utilisation.
6. Quality, Compliance & Risk Management
- Ensure compliance with statutory and regulatory requirements (Clinical Establishment Act, NABH, fire, pollution, biomedical waste, etc.)
- Implement quality standards and patient safety protocols
- Handle patient complaints and medico-legal issues professionally
- Prepare the hospital for inspections, audits, and accreditation
7. Reporting & Management Communication
- Prepare and present periodic MIS reports on operations, revenue, patient inflow, and profitability
- Share strategic insights and improvement plans with management
- Track performance against defined goals and KPIs
Key Performance Indicators (KPIs)
- OPD & IPD growth percentage
- Bed occupancy rate
- Revenue growth and profitability
- Patient satisfaction scores
- Marketing ROI and referral growth
- Compliance and audit readiness
Required Qualifications & Experience
- MBA / MHA / PGD in Hospital & Healthcare Management
- Minimum 5–8 years of experience as Hospital Manager / Administrator
- Proven track record of hospital growth, patient inflow improvement, and profitability
- Strong understanding of hospital operations, finance, and healthcare regulations.
Skills & Competencies
- Strategic planning and business acumen
- Strong leadership and people management skills
- Financial and analytical capability
- Excellent communication and negotiation skills
- Marketing mindset with patient-centric approach
- Problem-solving and decision-making ability
Employment Type
Full-time
Why This Role Is Critical
This role is pivotal in transforming the hospital into a patient-preferred, operationally efficient, and financially profitable healthcare institution while maintaining high standards of care and compliance.
Salary: Commensurate with experience and qualifications.
How to Apply:
Interested candidates may send their CV and a cover letter to [email protected] with the subject line “Application for Hospital Manager”.
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
