chat support executive helps customers in real-time through text-based online chats, social media, or messaging apps. They solve problems, share product information, and keep happy client relations. [1, 2]Key Responsibilities
- Answer customer questions quickly and accurately via live chat.
- Fix technical issues and guide users through processes.
- Handle multiple chat conversations at the same time.
- Write clear, polite, and helpful messages.
- Record customer details and chat history in the company system.
- Pass hard problems to senior teams when needed. [1, 2]
Skills and Qualifications
- Good typing speed and clear written English.
- Friendly, calm, and patient attitude.
- Basic computer skills and knowledge of help tools like Zendesk or Salesforce.
- Ability to work in shifts, including night shifts.
- High school diploma or a college degree.
- Age criteria 18 to 29 years
Pay: ₹10,078.16 - ₹33,329.99 per month
Work Location: In person
