Mission:
As Logistics specialist you will support our customer centers globally back-office teams with the execution of standard tasks increasing the efficiency in our operations. With your curious and critical mindset, you help to seek opportunities for improvement.
Roles & Responsibilities:
- Assist Customers Centers with error solving on their customer orders.
- Assist Customers Centers in the creation of sales orders; Order booking in SAP
- Maintain and Develop documentation on supporting processes.
- Collaborate with the inside sales team sales hub ensuring the most efficient order flow.
- Collaborate closely with the Regional Logistics business process experts and support additional requirements always with the aim of improving operational efficiency.
- Provide second level specific application support through the respective ticketing systems.
- Structurally help to grow the competence of the Customer Center, supporting the adoption of best practices.
- Identify common problem areas and contribute to finding structural process improvements.
- Collaborate with the team leader in finding the possibilities for process automations.
- Support adaption to modern technologies such as Power BI reporting, SharePoint, RPA and others
Educational Requirements:
Bachelor’s or Master’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience requirements:
- Relevant experience in logistics, supply chain operations, or related finance/logistics support roles.
- Experience working in a global or shared services environment is an advantage.
- Exposure to process improvement or operational excellence initiatives is preferred.
Knowledge & Skills requirements
- Good working knowledge of MS Office tools.
- Experience with ERP systems (SAP preferred).
- Familiarity with digital tools such as Power BI, SharePoint, or RPA is an advantage.
- Strong understanding of order-to-cash and lositics processes.
- Ability to analyse problems and identify process improvement opportunities.
- Knowledge of documentation standards and process mapping.
Personality requirements
- Result-oriented with a strong focus on quality and continuous improvement.
- Structured and organized approach to work.
- Strong problem-solving mindset with proactive attitude.
- Ability to prioritize tasks effectively and manage time efficiently.
- Curious, analytical, and open to learning new technologies.
- Collaborative mindset with the ability to work across global teams.
- Strong interpersonal and stakeholder management skills.
In Return - What we offer
- A work culture known for respectful interaction, ethical behaviour and integrity.
- Access to Global Job Opportunities as a part of Atlas Copco Group
- Opportunities to grow and develop in the connected world.
- Potential to see your ideas realized and to make an impact
- New challenges and new learnings on global organization matrix