Job Summary: We are looking for a proactive Commercial Executive / Manager responsible for managing billing operations, payment collections, client relationships, and AMC renewals. The role requires strong coordination with internal teams and clients to ensure timely service delivery, client satisfaction, and revenue realization. The candidate will also support business growth through upselling, cross-selling, and client referrals.
Key Responsibilities:
- Ensure timely billing and invoicing to clients as per project milestones, AMC agreements, and manpower deployment
- Manage payment collections from clients and achieve monthly collection targets
- Monitor outstanding receivables and follow up with clients for timely payments
- Ensure timely renewal and revision of AMC contracts with clients while maintaining strong relationships
- Maintain client satisfaction and retention through proactive communication and support
- Coordinate with the support team for the timely resolution of client issues and service requests
- Work closely with the sales team to align on monthly sales targets and project deliveries
- Ensure implementation timelines, manpower visits, and service delivery milestones are properly recorded and billed
- Identify opportunities for upselling, cross-selling, and additional projects from existing clients
- Build strong client relationships and generate referrals for new business leads
- Maintain records of billing, collections, AMC contracts, and client communications
- Support management with MIS reports on billing, collections, renewals, and client accounts
Required Skills:
- Strong communication and client relationship management skills
- Experience in billing, invoicing, and payment collection processes
- Understanding of AMC contracts, service delivery billing, and commercial documentation
- Good coordination and follow-up skills with internal teams and clients
- Knowledge of Excel and basic financial reporting
- Ability to work towards monthly revenue and collection targets
Preferred Candidate Profile:
- 3–6 years of experience in commercial operations, billing, collections, or client account management
- Experience working with corporate clients or service-based businesses
- Strong negotiation and relationship management skills
- Ability to manage multiple clients and internal teams simultaneously
Application for Commercial Manager [Your Name]
Pay: From ₹20,000.00 per month
Work Location: In person