──────────────────────────────────────────────
JOB DESCRIPTION / RESPONSIBILITIES
──────────────────────────────────────────────
Account Ownership & Retention:
- Develop, manage and grow a portfolio of Regent Plast's key accounts — primary responsibility is retention, relationship depth, and service excellence
- Serve as the senior point of contact for assigned accounts at decision-maker level (procurement head, packaging development head, supply chain head)
- Conduct regular structured business reviews with clients; stay ahead of upcoming product launches, volume changes, and packaging requirements
- Proactively identify and resolve service issues (delivery delays, quality concerns, sampling timelines) before they escalate; coordinate cross-functionally with factory, quality, and dispatch teams
- Track and own account health metrics: revenue trend, OTIF, escalation frequency, client satisfaction
Growth within Accounts:
- Identify opportunities to increase share of wallet within existing accounts — new SKUs, new packaging formats, new product lines
- Introduce relevant new capabilities (new materials, new finishes, sustainability options) to existing clients
- Negotiate annual pricing, volume commitments, and contract terms in coordination with management
Relationship Management:
- Build deep, multi-level relationships within each key account — not just the primary buyer
- Represent Regent Plast at key account review meetings, business planning sessions, and client events
- Maintain complete and up-to-date account records, contact maps, and interaction history in CRM
──────────────────────────────────────────────
DESIRED PROFILE
──────────────────────────────────────────────
- 8–18 years in B2B sales or key account management; packaging industry strongly preferred, beauty and personal care or industrial sales are assets.
- Demonstrated track record of independently managing key accounts with revenue of Rs. 2 Crore+ per account
- Strong existing relationships at procurement/packaging/supply chain level in FMCG, personal care, home care, pharma, or agro-chemical companies — this is a significant advantage
- High ownership mindset: this role requires someone who treats assigned accounts as their own business and resolves issues without hand-holding
- Excellent communication and presentation skills; comfortable engaging at senior/C-suite level
- Skilled negotiator — able to hold commercial discussions confidently while protecting the relationship
- Proficient in CRM, Excel, and standard office tools
- UG: Any Graduate | PG: Preferred but not required
- Mumbai-based candidates only; age 32–48
Benefits:
- Commuter assistance
- Provident Fund
Application Question(s):
- 2. Have you independently managed key accounts in a B2B environment? (Yes / No)
- 3. Have you managed accounts in the packaging, FMCG, personal care, pharma, or agro-chemical industries? (Yes / No)
- 4. Current company name, industry (eg: labels) and designation.
- 5. How many key accounts do you currently manage, and what is the approximate combined annual revenue? (Free text)
- 6. Describe one situation where you retained a key account that was at risk of churning. (Free text)
- 7. Do you have existing relationships at decision-maker level (procurement/packaging head) in any major FMCG or personal care companies? (Yes / No — if yes, please name)
- 8. What is your Current Gross Salary per Annum? (Number field)
- 9. What is your Expected Gross Salary per Annum? (Number field)
- 10. Reason for change and notice period.
- 1. Are you currently a resident of Mumbai and able to commute to Nariman Point Monday-Saturday? (Yes / No)
Experience:
- B2B sales or key account management: 8 years (Preferred)
Work Location: In person
