Job Title: Deputy Manager - Training
Company: Axis Max Life Insurance
Job Description:
The Deputy Manager - Training will play a crucial role in enhancing the skill sets of employees within the organization. This position involves designing, implementing, and evaluating training programs tailored for various departments to ensure alignment with company objectives. The Deputy Manager will collaborate with stakeholders to identify training needs, develop training materials, and facilitate training sessions. The role also includes monitoring the effectiveness of training initiatives and making necessary adjustments based on feedback and results. The Deputy Manager will contribute to creating a culture of continuous learning and professional development within Axis Max Life Insurance.
Key Responsibilities:
- Conduct training needs analysis to identify skill gaps and training requirements.
- Design and develop engaging training programs and materials suitable for different learning styles.
- Deliver training sessions using a variety of instructional techniques and formats.
- Evaluate training effectiveness through assessments, feedback forms, and performance metrics.
- Collaborate with department heads to ensure training programs meet operational requirements.
- Stay updated with industry trends and best practices in training and development.
- Mentor and support junior training staff and contribute to their professional growth.
- Maintain training records and prepare reports on training activities and outcomes.
Skills and Tools Required:
- Strong background in instructional design and adult learning principles.
- Excellent communication and presentation skills.
- Ability to facilitate workshops and training sessions effectively.
- Proficient in using Learning Management Systems (LMS) and e-learning tools.
- Strong analytical skills to assess training needs and measure training effectiveness.
- Knowledge of performance management systems and competency frameworks.
- Ability to work collaboratively with cross-functional teams.
- Proficient in Microsoft Office Suite and training-related software.
- Strong organizational skills and attention to detail.
- A proactive approach to problem-solving and adapting to change.
Qualifications:
- Bachelor's degree in Human Resources, Education, or a related field.
- Minimum of 5 years of experience in training and development, preferably in the insurance or financial services industry.
- Relevant certifications in training and development are an advantage.
