Job Summary
The Assistant Manager supports the Manager in overseeing daily business operations, supervising staff, ensuring excellent customer service, achieving operational goals, and maintaining company policies and procedures. The role requires strong leadership, communication, problem-solving, and organizational skills.
Key Responsibilities
- Assist the Manager in planning, organizing, and supervising daily operations.
- Supervise and support team members to ensure productivity and quality performance.
- Provide excellent customer service and resolve customer concerns professionally.
- Monitor employee attendance, scheduling, and performance.
- Train, coach, and mentor new and existing employees.
- Ensure compliance with company policies, safety standards, and legal regulations.
- Monitor inventory levels and coordinate stock replenishment when necessary.
- Prepare daily, weekly, and monthly operational reports.
- Assist in achieving sales, productivity, and profitability targets.
- Handle cash management, banking, and financial transactions when required.
- Support recruitment, onboarding, and performance evaluation processes.
- Act as Manager-in-Charge during the Manager's absence.
Qualifications
- Bachelor's degree in Business Administration, Management, or a related field (preferred).
- 0-1 years of supervisory or management experience.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong organizational and problem-solving abilities.
Skills and Competencies
- Leadership and team management
- Customer service excellence
- Time management
- Conflict resolution
- Analytical and critical thinking
- Financial and inventory management
- Adaptability and flexibility
- Attention to detail
Pay: ₹500,894.52 - ₹1,683,425.26 per year
Benefits:
Work Location: In person
