Job Title: Customer Success Executive
Location: Dalauda, Madhya Pradesh (Work from Office)
Job Type: Full-time Internship
Internship Duration: 6 Months
About the Role
We are looking for a motivated and customer-focused Customer Support Executive Intern to join our team. In this role, you will assist customers by answering their queries, resolving issues, and ensuring they have a smooth experience with our services. This is a great opportunity for someone who is eager to learn and build a career in customer support.
Key Responsibilities
- Respond to customer queries via phone, email, or chat in a timely and professional manner.
- Assist customers by understanding their concerns and providing appropriate solutions.
- Coordinate with internal teams to resolve customer issues.
- Support customer onboarding and provide basic product guidance.
- Maintain accurate records of customer interactions using CRM or internal tools.
- Follow up with customers to ensure their issues are resolved.
Requirements
- Graduate or pursuing graduation.
- Good verbal and written communication skills.
- Basic computer knowledge (MS Office, Email, and Internet).
- Strong problem-solving skills and a customer-first attitude.
- Willingness to learn and work in a team.
What We Offer:
- Opportunity to grow within a fast-paced, customer-driven team.
- Exposure to international clients and operations.
- Supportive and collaborative work environment.
If interested, please fill the below form:
https://forms.gle/q9PGBDKaRyfrWmyG8
Job Type: Full-time
Application Question(s):
- Excellent English writing and speaking skills
Work Location: In person
