Job Type: Full-Time
Shift Timings: 11:00 AM – 8:00 PM
Working Days: 6 Days Working (Rotational Off)
Note: No weekly off on Saturday & Sunday
Role Overview
We are looking for a well-presented, confident, and customer-focused Front Desk Executive to manage the reception area and ensure a seamless customer experience. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to handle customer interactions professionally.
Key Responsibilities
- Greet customers warmly and respond to all inquiries promptly.
- Deliver outstanding hospitality throughout the client visit to ensure a positive experience and build customer loyalty.
- Create strong first impressions through polite and professional customer service.
- Manage bookings and schedule appointments efficiently to optimize team availability.
- Maintain and oversee the appointment calendar to ensure smooth daily operations.
- Handle front desk operations including customer coordination and walk-ins.
- Address customer complaints calmly and professionally, providing appropriate solutions to ensure continued satisfaction.
- Build rapport with customers through courteous and effective communication.
- Support day-to-day administrative and coordination activities at the center.
Skills & Requirements
- Excellent verbal communication skills.
- Presentable and well-groomed personality.
- Strong customer service orientation.
- Ability to multitask and manage time effectively.
- Calm and solution-oriented approach in handling concerns.
- Basic knowledge of MS Office / appointment management systems preferred.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
