Company Description
Melhor Group is a distinguished real estate brand specializing in creating exceptional residential spaces that blend comfort, style, and elegance. With a focus on thoughtfully designed homes, we provide high-quality living experiences that cater to the unique needs of families and individuals. Our projects feature inspiring views, meticulously planned layouts, and luxurious amenities that enhance the standard of living. Committed to fostering a sense of community and delivering personalized services, Melhor Group ensures every client enjoys a seamless and elevated lifestyle through a concierge-style approach. Join us in shaping the future of residential living in North Goa.
Role Description
We are looking for a detail-oriented and responsible CRM professional to manage customer payments, documentation, and compliance for our premium residential and commercial projects in Goa.
This role is NOT for freshers or generic call-centre/customer support profiles.
Only candidates with real estate CRM, collections, and compliance exposure should apply.
Key Responsibilities:
- Handle customer communication (Email / WhatsApp / Calls)
- Raise demand letters & track payment schedules
- Manage ATS registrations
- Ensure GST & RERA compliance
- Coordinate with Accounts, Sales & Legal teams
- Follow up for collections and reconciliations
- Maintain accurate client & payment records
- Prepare MIS reports for management
Who Should Apply?
- 2+ years experience in Real Estate CRM / Customer Success
- Hands-on with ATS, demand raising, collections
- Knowledge of RERA & GST processes
- Strong written & verbal communication
- Comfortable with follow-ups and documentation
- Organized, disciplined, and detail-focused
Pay: ₹60,000.00 - ₹100,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
