Front Office Executive – ₹25,000/Month + Accommodation
Location: The Tamarind Hotel, Anjuna, Goa
Salary: ₹25,000 per month
Benefits: Accommodation Provided
Job Type: Full-time
We are hiring a confident and guest-focused Front Office Executive to manage reception operations, guest experience and direct booking conversions.
Key Responsibilities
- Handle guest check-ins and check-outs.
- Attend incoming calls, enquiries and walk-in guests.
- Convert walk-in guests and direct enquiries into confirmed room bookings.
- Upsell room categories and hotel services to maximise revenue.
- Explain room rates, inclusions and hotel facilities confidently.
- Handle guest requests and complaints professionally.
- Coordinate with Housekeeping for room readiness.
- Coordinate with Reservations regarding arrivals, bookings and room allocation.
- Update reservations and guest details accurately in the PMS.
- Handle guest billing and payments.
- Maintain proper shift handovers and Front Office records.
- Assist guests with local information, transportation and other requirements.
- Maintain professional reception and lobby standards.
Requirements
- 1–3 years of Front Office/hotel experience preferred.
- Good English and Hindi communication skills.
- Strong sales and guest-conversion skills.
- Basic knowledge of hotel PMS and billing.
- eZee PMS knowledge will be an advantage.
- Presentable, confident and guest-focused.
- Willing to work rotational shifts.
Salary: ₹25,000/month + Accommodation Provided
Call us directly: +91 98106 32164
Email your CV: [email protected]
Pay: ₹25,000.00 - ₹28,354.24 per month
Work Location: In person
