Responsible for coordinating installation, preventive maintenance breakdown service calls, engineer scheduling, customer support, service documentation, AMC/CMC tracking, and ensuring timely resolution of service requests for medical equipment.
Required Candidate profile
Excellent communication and coordination skills. Strong customer service orientation.Good knowledge of MS Office (Excel, Word, Outlook).
Strong organizational and problem-solving skills.
Perks and benefits
Job Security
Role: Technical Operations (Tech Ops)
Industry Type: Medical Devices & Equipment
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations Support Education
UG: Any Graduate
Pay: ₹200,000.00 - ₹350,000.00 per year
Work Location: On the road