Master’s or Bachelor’s degree in Social Work, Education, Social Sciences, Communications, etc.
3-5 years of experience in content development, instructional design, knowledge management, or digital learning systems (experience in the NGO/social sector preferred).
Strong writing and documentation skills, with ability to translate technical content into simple, actionable learning.
Working Proficiency with LMS/KMS platforms ( Moodle, Articulate, SharePoint, or equivalents).
Understanding of accessibility standards and disability-inclusive communication is desirable.
Instructional design and curriculum development
Capacity Building modules development and co-delivery
Learning module creation (toolkits, facilitator guides, participant handbooks)
E-learning content development
Knowledge Management System (KMS) design and administration
Learning Management System (LMS) setup, configuration, and rollout
LMS content structuring (courses, cohorts, assessments, discussion forums)
LMS adoption and engagement tracking
Technical documentation and case study writing
Sectoral knowledge capture and synthesis
Content editing and quality assurance
Disability-inclusive communication standards
Digital content creation tools (Articulate, Canva, MS Office, Google Workspace)
Document management platforms (SharePoint or equivalents)
Multimedia learning formats (video, interactive PDFs, infographics)
Data collation for learning and knowledge reports
Passion for disability inclusion and ecosystem strengthening.
