The General Manager (GM) – Real Estate is responsible for leading and overseeing all aspects of the real estate business, including sales, marketing, operations, customer relationship management, business development, and profitability. The GM ensures the achievement of sales targets, operational excellence, and sustainable business growth while maintaining high levels of customer satisfaction.
ey Responsibilities:
- Business Operations Management
- Oversee daily operations of the real estate business.
- Develop and implement business strategies to achieve company objectives.
- Monitor operational efficiency and ensure compliance with company policies.
- Sales & Revenue Management
- Lead the sales team to achieve monthly, quarterly, and annual sales targets.
- Develop sales strategies to increase property sales and revenue.
- Monitor sales performance and implement corrective actions when required.
- Business Development
- Identify new business opportunities, partnerships, and market expansion opportunities.
- Build and maintain relationships with developers, investors, brokers, and key stakeholders.
- Conduct market research and competitor analysis.
- Team Leadership & People Management
- Recruit, train, mentor, and manage sales and operational teams.
- Set performance goals and conduct regular performance reviews.
- Foster a high-performance and customer-centric culture.
- Marketing & Brand Development
- Coordinate with marketing teams to develop promotional campaigns.
- Ensure effective lead generation and conversion strategies.
- Strengthen the company's market presence and brand image.
- Customer Relationship Management
- Ensure excellent customer service throughout the property buying and selling process.
- Resolve customer escalations and maintain high customer satisfaction levels.
- Build long-term relationships with clients and investors.
- Financial Management
- Prepare and manage budgets, forecasts, and financial plans.
- Monitor profitability, expenses, and revenue generation.
- Present business performance reports to senior management.
- Compliance & Risk Management
- Ensure compliance with all real estate laws, regulations, and company policies.
- Manage legal documentation and contractual obligations.
- Identify and mitigate business risks.
Required Qualifications:
- Bachelor's Degree in Business Administration, Real Estate, Marketing, or related field.
- MBA preferred.
- 8–15 years of experience in real estate sales, operations, or business management.
- Proven experience in team leadership and business development.
Required Skills:
- Strong leadership and people management skills.
- Excellent communication and negotiation abilities.
- Strategic planning and business development expertise.
- Financial and analytical skills.
- Customer relationship management.
- Problem-solving and decision-making capabilities.
- Proficiency in MS Excel, PowerPoint, Word, and CRM software.
Key Performance Indicators (KPIs):
- Sales Revenue Achievement
- Property Sales Volume
- Lead Conversion Ratio
- Customer Satisfaction Score
- Team Productivity
- Business Growth and Profitability
- Market Expansion and New Business Acquisition
Pay: From ₹70,000.00 per month
Work Location: In person
