§ Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.
§ To greet patient and understand their problems and guiding the patient to respective concerned doctor.
§ Scheduling the appointments of the doctors and ensure patients go in according to their time slots.
§ Overseeing the turnaround time of the doctors & managing their appointments accordingly.
§ Calculating the ideal time of waiting of the patients.
§ Maintaining the In time and out time of the doctors and managing their leaves.
§ Maintaining the duty rota of the doctors and arranging the alternative doctors.
§ Checking on the bills before sending patient into the consultation room.
§ Explaining patient on the medication procedures and explaining on call medical prescription.
§ Explaining the services, cost estimations and various packages to the visitors.
§ Responsible to handle international patients and looking after their services from admission to follow up consultation.
§ Checking on basic amenities in the consultant room (stationary) and looking after their requirements.
§ Attend phone calls and provides necessary information/appointments.
§ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
§ Addressing the pharmacy requirements and investigations as and when needed.
§ Be aware of Hospital’s scope of services, emergency protocol, patient rights and responsibilities, doctor’s availability for the day.
§ Maintaining the OPD patient’s records and front office registers.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
