> Key Responsibilities
* Handle customer queries related to *Airline Reservations, Ticketing, Cancellations, Rebooking, and Changes*.
* Make and manage *Air Travel Bookings* efficiently.
* Assist customers with flight schedules, fares, baggage, and other travel-related information.
* Handle *Ticket Issuance, Re-Issuance, Refunds, and Itinerary Changes*.
* Coordinate with airlines and customers to ensure smooth travel arrangements.
* Provide excellent customer service and resolve booking-related issues promptly.
> Candidate Requirements
*Prior experience in Airline Ticketing & Reservations / Air Travel Booking* is required.
* Hands-on experience with Amadeus GDS* is mandatory.
* Good knowledge of *Airline Fares, Ticketing Procedures, PNRs, Re-Issuance, Cancellations, and Refunds*.
* Excellent communication and customer-handling skills.
* Ability to work efficiently in a fast-paced travel environment.
* Candidates with experience in *Travel Agencies, Airlines, or Corporate Travel* are preferred.
Pay: ₹350,000.00 - ₹450,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person