Job Summary
The Workshop Manager is responsible for planning, organizing, and supervising all workshop activities to ensure repairs, maintenance, and production work are completed safely, efficiently, and to the highest quality standards. The role includes managing technicians, maintaining equipment, controlling inventory, ensuring compliance with safety regulations, and delivering excellent customer service.
Key Responsibilities
- Manage the daily operations of the workshop.
- Supervise, train, and evaluate workshop technicians and support staff.
- Plan and allocate work to ensure timely completion of jobs.
- Monitor work quality and ensure compliance with company standards.
- Ensure all health, safety, and environmental regulations are followed.
- Maintain workshop tools, machinery, and equipment in good working condition.
- Manage spare parts, materials, and inventory levels.
- Prepare work schedules and monitor employee productivity.
- Coordinate with customers, suppliers, and other departments.
- Investigate and resolve technical issues and customer complaints.
- Monitor workshop costs and support budget control.
- Prepare operational reports and maintain accurate service records.
- Implement continuous improvement initiatives to increase efficiency and reduce downtime.
Qualifications
- Diploma or Bachelor's degree in Mechanical Engineering, Automotive Engineering, Industrial Engineering, or a related field.
- 5–10 years of workshop or maintenance experience, including supervisory responsibilities.
- Strong technical knowledge of workshop operations and maintenance procedures.
- Proficiency in workshop management software and Microsoft Office.
- Valid driving license (if required).
Skills and Competencies
- Leadership and team management
- Strong technical and troubleshooting skills
- Planning and organizational skills
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Time management and multitasking
- Inventory and resource management
- Customer service orientation
- Knowledge of workplace health and safety regulations
Key Performance Indicators (KPIs)
- On-time completion of jobs
- Workshop productivity and efficiency
- Quality of repairs and rework rate
- Customer satisfaction
- Safety compliance and incident reduction
- Inventory accuracy and cost control
- Equipment uptime and maintenance performance
Pay: ₹35,440.96 - ₹57,386.23 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
