Secunderabad H.o Hyderabad Telangana Process associate customer care Jobs – 143 Open Jobs Today

Associate - Customer Care - Collections 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Human resources
Quick apply
Senior Process Associate - Customer Care
HCLTech —Hyderabad, Telangana
- Night shift
- Customer service
- Analysis skills
- Communication skills
Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
12d
Customer Service New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
2d
Trust & Safety Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
13d
Customer Relationship Executive
Kirtilal Kalidas Jewelers Pvt Ltd —Hyderabad, Telangana
- ₹3,50,000 - ₹5,00,000 a month
- Full-time
- In-person
- Health insurance
- Paid sick time
Quick apply
Associate - S&P - Procurement Ops 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
6d
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
BILLING
R1 RCM, Inc. —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Associate - Customer Care - Sales & Support 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
3d
Subject Matter Expert - Billing and Collections
Enovis —Hyderabad, Telangana
- Full-time
- Nursing
- Analysis skills
- Bachelor's degree
- Health insurance
- Life insurance
12d
Associate Software Development Engineer - Information Security
S&P Global —Hyderabad, Telangana
- Email
- Computer Science
- Java
- Master's degree
- Health insurance
- Paid time off
Trust & Safety New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
1d
AR FOLLOW UP
R1 RCM, Inc. —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Learning and Development Associate
Fresh Prints —Hyderabad, Telangana
- ₹700 a day
- Full-time
- Remote
Quick apply
Customer Financial Services Specialist - Associate
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Analysis skills
- Presentation skills
12d
Data QA Associate
YipitData —Hyderabad, Telangana
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Paid time off
Customer Success Associate (Field work)
Twin Health —Hyderabad, Telangana
- Computer Science
- Inventory management
- Customer service
Quick apply
2d
Associate AI/ML Engineer
Optum —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
3d
Senior Associate – Value & Access Insights
Amgen —Hyderabad, Telangana
- Microsoft Access
- Master's degree
- SQL

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Associate - Customer Care - Collections 5A

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

Accounts receivable
English
Bachelor's degree
Human resources
Customer support
Business Administration
BA
Information Technology

Full job description

Associate - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. Respond to email /phone queries related to disputed invoice Research and analyze the disputes/deductions in ERP Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution Find opportunities and recommend solutions for process and automation improvements Daily reporting of individual portfolios to track and monitor the past dues Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact Work as a teammate to process any Adhoc request in a timely manner. Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimally and professionally. Bring up problems to senior staff members and or management as appropriate

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Accounts Receivable Collection, Online Customer Support

Language

English (Required)

Language Proficiency -

Beginner - A1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

process associate customer care jobs in secunderabad h.o hyderabad telangana

Associate - Customer Care - Collections 5A

Senior Process Associate - Customer Care

Associate - Customer Care - Blended 5A

Customer Service New Associate

Trust & Safety Associate

Customer Relationship Executive

Associate - S&P - Procurement Ops 5A

Associate - Customer Care - Sales & Support 5A

BILLING

Sr. Associate - Customer Care - Sales & Support 5B

Subject Matter Expert - Billing and Collections

Associate Software Development Engineer - Information Security

Trust & Safety New Associate

AR FOLLOW UP

Learning and Development Associate

Customer Financial Services Specialist - Associate

Data QA Associate

Customer Success Associate (Field work)

Associate AI/ML Engineer

Senior Associate – Value & Access Insights

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