Hyderabad Telangana Document work from home Jobs – 115 Open Jobs Today

Data Analyst
Wipro Limited —Hyderabad, Telangana
- SQL
- Bachelor's degree
- Communication skills
- Work from home
2d
Manager, Policy & Procedure, Fraud, UK
Careers at Tide —Hyderabad, Telangana
- Analysis skills
- Communication skills
- Work from home
Quick apply
Associate (Data & Insights) - Client Experiences Center - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
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Global Employee Data Analyst
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Bachelor's degree
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Customer Service Representative - India
Foundever —Hyderabad, Telangana
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- English
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Medical Coding - OP
R1 RCM, Inc. —Hyderabad, Telangana
- Full-time
- Anatomy knowledge
- Bachelor's degree
- Medical terminology
- Health insurance
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Product Analyst II
Vertafore —Hyderabad, Telangana
- Full-time
- Organisational skills
- Agile
- Time management
- Commuter assistance
- Work from home
Quick apply
19h
QA Intern – Wi-Fi
Plume —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- In-person
Quick apply
12d
Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Compliance Analyst
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Master's degree
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Estimator
QUADRANTECH —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Work from home
Quick apply
2d
Associate Managing Editor
ARJ —Hyderabad, Telangana
- ₹15,000 - ₹22,000 a month
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
- Work from home
Quick apply
Business Analyst (Salesforce)
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Legal Analyst
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Health insurance
- Flexible schedule
Migration Agent Assistant
AM Migrations —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Work from home
Quick apply
7d
HR Data Specialist
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Microsoft Excel
- Bachelor's degree
- Human resources
1d
Salesforce QA Engineer
Accellor —Hyderabad, Telangana
- Remote
- Salesforce
- SQL
- JavaScript
- Health insurance
- Paid time off
Quick apply
Knowledge Management Associate
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Research
- 12th Pass
- Project management
- Health insurance
- Work from home
Quality analyst|International|23082025
TGBPL TP India - IBU —Hyderabad, Telangana
- Full-time
- Remote
- Bachelor's degree
- Work from home
Data Migration Specialist - Contract
ROLLER —Hyderabad, Telangana
- Remote
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply

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Data Analyst

Wipro Limited -
Hyderabad, Telangana

Apply Now

Job details

2 days ago

Benefits

Work from home

Qualifications

SQL
Bachelor's degree
Communication skills
Python
GIS

Full job description

Job Title: Data Analyst
City: Hyderabad
State/Province: Telangana
Posting Start Date: 9/1/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃÂ¢ÃÂÃÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃÂ¢ÃÂÃÂ and clientsÃÂ¢ÃÂÃÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Position: Data Analyst

Shift: 14:00 to 23:30

Qualification : Graduate

Experience: 36-48 months

Essential Hiring Skills: -

Well versed with:
1. Dashboard Creation
2. SQL
3. Python Automation

Good at:
1. Insight Generation
2. Problem Solving
3. Critical Reasoning
Good spoken and written communication Skills
Google Sheets / Excel with metrics / KPI calculations
Ability to handle multiple jobs/projects at the same time
Attention to details

Good to have Hiring Skills: -

Experience implementing new operational workflows with the use of AI Automation tools

Responsibilities: -

Ensure on-time delivery and accuracy of deliverables (data, dashboard, and reports)
Analysis / Analytics for Performance Enhancement
Effective communication and presentation to stakeholders

Location: Hyderabad/ Bangalore Work from Home (Need to come to location for few days to collect assests incase shortlisted)

Mandatory Skills: Geographic Information Systems(Maps) .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

document work from home jobs in hyderabad telangana

Data Analyst

Manager, Policy & Procedure, Fraud, UK

Associate (Data & Insights) - Client Experiences Center - Hyderabad

Global Employee Data Analyst

Customer Service Representative - India

Medical Coding - OP

Product Analyst II

QA Intern – Wi-Fi

Services Support Associate, Executive Coordinator, Hyderabad

Compliance Analyst

Estimator

Associate Managing Editor

Business Analyst (Salesforce)

Legal Analyst

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HR Data Specialist

Salesforce QA Engineer

Knowledge Management Associate

Quality analyst|International|23082025

Data Migration Specialist - Contract

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