West Bengal Customer care team leader Jobs – 46 Open Jobs Today

Senior Recruiter
FACT Software Group —Kolkata, West Bengal
- ₹5,00,000 - ₹6,50,000 a year
- English
- Project management
- Recruiting
Site Apsys Leader
ALSTOM —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
Job Role – Team Leader for Customer Care
GSdigital Web Solutions —Unknown, West Bengal
- Call employer
- English
- 12th Pass
Quick apply
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Food & Beverage Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Field Operations Executive - Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
- Health insurance
Quick apply
Officer – Extension Activity and Technical Services
Hindustan Feeds —Shrirampur, West Bengal
- Full-time
- B.Sc
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Regional Sales Head - East
DHL —Kolkata, West Bengal
- Management
- Sales
- Master's degree
Strategic Account Manager
Fresenius Medical Care —Kolkata, West Bengal
- Full-time
- Sales
- English
- Master's degree
Clinical Application Specialist, APT (Hyderabad Location)
Radiometer —Kolkata, West Bengal
- Full-time
- Remote
- Doctoral degree
- Sales
- Master's degree
- Paid time off
- Work from home
5d
Manager – Company Secretary & Compliance – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Organisational skills
Associate Director of Sales
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Sales
- B.Sc
- Bachelor's degree
Business development Specialist
ABB India Limited —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- In-person
Quick apply
Territory Sales Manager - Ahmedabad
Videojet —Kolkata, West Bengal
- Full-time
- Sales
- Analysis skills
- Communication skills
Territory Sales Executive - Ranchi
Fresenius Medical Care —Kolkata, West Bengal
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
Senior D365 F&O Developer
Phenomenex & Agela —Kolkata, West Bengal
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Paid time off
- Work from home
CRM / Executive/ Sr. Executive
Utkarsh India —Kolkata, West Bengal
- Bachelor's degree
- Manufacturing
- Internship
Sr. Customer Support Engineer, Raipur
Beckman Coulter Diagnostics —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Work from home
13d
Executive – Extension Activity & Technical Services
Hindustan Feeds —Shrirampur, West Bengal
- Full-time
- In-person
- Health insurance
- Paid time off
SAP JVA Consultant
Capgemini —Kolkata, West Bengal
- Mentoring
- Communication skills
- Health insurance

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Senior Recruiter

FACT Software Group
Kolkata, West Bengal

Apply Now

Job details

₹5,00,000 - ₹6,50,000 a year

Qualifications

English
Project management
Usability
Recruiting
Agile
Communication skills

Full job description

About FACT

At FACT, we believe that powerful, intuitive tools should be accessible to every business—no matter the size. Our flagship product, FACT ERP.NG, streamlines everything from accounting to inventory, helping over 100,000 users in 40+ countries run smarter, faster operations.

We combine deep technical expertise with a relentless focus on usability and customer success. Our team is small, agile, and deeply committed to solving real-world problems with elegant, scalable code

‍

About the role

Join FACT Software as our first dedicated recruiter—a unique opportunity to make a foundational impact as we scale our team to offer our AI-powered ERP solutions across South Asia and Southeast Asia. Your expertise will be crucial in helping us attract, engage, and hire the talented professionals who will shape the next chapter of our story.

In this high-impact role, you’ll be empowered to transform how we approach talent acquisition—from refining our recruiting processes to building a best-in-class candidate experience that reflects our values and ambitions. You’ll be hands-on in driving end-to-end hiring for roles critical to our growth, working closely with cross-functional leaders and making a real contribution from day one.

This role offers scope for career development. While the immediate focus is hands-on recruiting to meet ambitious growth targets, you’ll have the opportunity to take on greater responsibility and become a strategic partner to the senior leadership team as we expand. Your contributions will be instrumental in designing our long-term talent acquisition strategy and team.

‍

What you’ll do

Operate autonomously to manage the full recruiting lifecycle—from sourcing to onboarding within agreed-upon timelines.
Partner with hiring managers to define role requirements, headcount and develop hiring strategy based on best practices and proactive identify and anticipate future hiring needs.
Deliver a great candidate experience, reflected in positive candidate feedback (e.g. NPS score).
Communicate clearly and persuasively at all levels, confidently “managing up” by keeping leaders informed and advocating for what’s needed to excel.
Manage job postings, applicant tracking system, and recruitment reporting.
Improve hiring processes and track key recruitment metrics like cost per hire, time to hire and retention rates.
Manage relationships with headhunters and agencies to source roles where needed.
Assist with onboarding processes for the India team.

‍

Who we’re looking for

4+ years of full-cycle in-house recruiting experience
Fluent in English, with strong writing and speaking skills
Excellent communication and relationship-building skills
Highly independent and self-directed
Thrive in fast-paced, unstructured environments; deliver results with minimal supervision and strong self-direction.
Strong organizational and project management abilities. You care about processes and details when they matter, but don’t get stuck in the weeds.
Stay focused on key priorities and demonstrate resilience, consistently maintaining a positive attitude and composure in the face of setbacks
Approach challenges with creativity and determination, able to find innovative solutions in competitive talent markets.
Bonus: experience in tech, packaged software industry and hiring for technical roles

‍

What we offer

Compensation: Compensation will range from ₹5,00,000-6,50,000 per annum depending on candidate experience (negotiable for exceptional candidates).
Location: We require candidates to work onsite at our Indian headquarters in Kolkata.
Start date: We’d like a candidate to start as soon as possible after receiving an offer.

Apply Now

Refine Your Search

customer care team leader jobs in west bengal

Senior Recruiter

Site Apsys Leader

Job Role – Team Leader for Customer Care

Guest Service Associate - Front Office

Food & Beverage Manager

Field Operations Executive - Durgapur

Officer – Extension Activity and Technical Services

Regional Sales Head - East

Strategic Account Manager

Clinical Application Specialist, APT (Hyderabad Location)

Manager – Company Secretary & Compliance – Kolkata

Associate Director of Sales

Business development Specialist

Territory Sales Manager - Ahmedabad

Territory Sales Executive - Ranchi

Senior D365 F&O Developer

CRM / Executive/ Sr. Executive

Sr. Customer Support Engineer, Raipur

Executive – Extension Activity & Technical Services

SAP JVA Consultant

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