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Business Descriptor
International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
Job Introduction
The bank primarily depends on the asset products (Mortgage, PIL, LAS, LAM, etc) to build its assets business.
The assets business is extremely technical and with each region of India operating under different local regulations.
Accordingly, The Branch assets specialist is a subject matter expert is needed for the fulfillment of asset product applications sourced from open market / DSA channel and ensure seamless processing of these applications within the system.
It involves interaction with various stakeholders both within HSBC and outside of HSBC ( Risk Team, Builders, Societies, Legal Team etc.)
Principal Responsibilities
Responsible for new business acquisition through open market to achieve sales target.
Identify sales opportunities.
Should have a strong network of DSA’s in the market from where, Mortgage business can be sourced.
Channel Management- To develop and expand the existing channel network.
Sound knowledge about real estate market and title documents of the property.
Achieve business objectives and targets through customer acquisition & satisfaction.
In-depth knowledge of Mortgage product and policy.
Responsible for Asset product disbursals of the Branch.
e-2-e process of sourcing to disbursal of any asset product applications.
Effective co-ordination with internal & external stakeholders eg, CRU, CCR, INM, legal, etc.
Regular monitoring of status of logged in applications.
Effective co-ordination with all stakeholders.
Identify cross-sell opportunities for other product lines and sell / refer these to the RMs
Discrepancy rates in applications.
Fraud control.
Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations.
Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities.
Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM WPB is fully compliant with the PEP LoBP.
Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail.
To be aware and identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc.
Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down.
Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers.
Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures.
To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same.
Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LOBP.
Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification.
The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner.
Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile
Role Requirements / Education Qualifications / Certifications / Experience:
Graduate/Post Graduate (Masters)/ MBA with more than three years’ work experience in the same area.
Demonstrate behaviours consistent with HSBC Values.
Responsible for new business acquisition through open market to achieve sales target.
Identify sales opportunities.
Should have a strong network of DSA’s in the market from where, Mortgage business can be sourced.
Channel Management- To develop and expand the existing channel network.
Proven adherence to controls and compliance with no significant breaches.
Market/Competition Product Knowledge.
In depth understanding of the bank’s assets sourcing and disbursal process.
Pro-tip : Familiarity with AI-enabled tools is an advantage
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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Issued by The Hongkong and Shanghai Banking Corporation Limited, India
