West Bengal Client services associate Jobs – 408 Open Jobs Today

Customer Service Associate – Robot Operations Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- Computer literacy
- Communication skills
Supply Chain Operations Associate
Accenture —Kolkata, West Bengal
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Work from home
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Associate Director & Team Leader - Relationship Manager - SME Liabilities
Standard Chartered —Kolkata, West Bengal
- Bachelor's degree
- Banking
- Health insurance
- Paid sick time
14d
Process Associate
Wipro Limited —Kolkata, West Bengal
- B.Sc
- English
- Master's degree
5d
HR RECRUITER EXECUTIVE
B.S.B International —Kolkata, West Bengal
- ₹75,000 a month
- Full-time
- B.Sc
- English
- Microsoft Office
MARKETING INTERNSHIP IN BSB INTERNATIONAL
B.S.B International —Kolkata, West Bengal
- Up to ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
SEO MANAGER
B.S.B International —Kolkata, West Bengal
- ₹50,000 a month
- Full-time
- B.Sc
- Project management
- Bachelor's degree
Associate, Human Capital Service Centre
PwC —Kolkata, West Bengal
- Full-time
- Administrative experience
- Travel
- Human resources
13d
STUDENT COUNSELLOR EXECUTIVE : Overseas education
B.S.B International —Kolkata, West Bengal
- ₹75,000 a month
- Full-time
- Customer service
- B.Sc
- English
SENIOR STUDENT COUNSELLOR : Overseas Education
B.S.B International —Kolkata, West Bengal
- ₹1,25,000 a month
- Full-time
- Customer service
- B.Sc
- English
Business Development Associate
Nirnayan Healthcare Pvt Ltd —Baguiati, Kolkata, West Bengal
- ₹2,40,000 - ₹3,50,000 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
ADVISOR : Hospitality Internships
B.S.B International —Kolkata, West Bengal
- ₹50,000 a month
- Monday to Friday
- Hospitality
- Customer service
- B.Sc
Associate Director Inside Sales
Accenture —Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Salesforce
FRONT OFFICE EXECUTIVE
B.S.B International —Kolkata, West Bengal
- ₹50,000 a month
- Full-time
- Customer service
- B.Sc
- English
JUNIOR STUDENT COUNSELLOR : Overseas Education
B.S.B International —Kolkata, West Bengal
- ₹1,00,000 a month
- Full-time
- Customer service
- B.Sc
- English
IN_Senior Associate_SAP PPQM_Enterprise Apps SAP_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Master's degree
- Bachelor's degree
- Travel
12d
Tax Supervisor 1 - State & Local Tax, Asset Management
RSM —Kolkata, West Bengal
- Full-time
- Research
- Finance
- Master's degree
9d
ADVISOR EXECUTIVE :Hospitality Internship
B.S.B International —Kolkata, West Bengal
- ₹75,000 a month
- Full-time
- Hospitality
- Customer service
- B.Sc
SEO EXECUTIVE
B.S.B International —Kolkata, West Bengal
- ₹25,000 a month
- Full-time
- B.Sc
- Analysis skills
- Bachelor's degree

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Customer Service Associate – Robot Operations Support – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Fresher

Qualifications

Computer literacy
Customer support
Communication skills

Full job description

Fusion CX is hiring detail-oriented professionals for a unique Customer Service Associate – Robot Operations Support job in Kolkata within a fast-growing technology-driven operations environment. If you are searching for AI support jobs in Kolkata, customer service jobs in Kolkata, or BPO operations jobs in Kolkata, this opportunity offers exposure to real-time robotic operations, remote monitoring, and process coordination in an emerging technology support space.

In this role, you will support remote robot operations by monitoring automated movement, validating order statuses, assisting with operational interventions, and escalating issues when required. This position is ideal for candidates who are observant, quick decision-makers, comfortable with technology-based workflows, and capable of working in a fast-paced operational environment.

Job Description:

About the Role

As a Customer Service Associate – Robot Operations Support, you will be responsible for supporting the safe movement and operational monitoring of automated robotic systems through client platforms and remote operational tools. You will help ensure process accuracy, timely escalations, and operational continuity while maintaining adherence to service level expectations.

Key Responsibilities

Watcher Responsibilities

Monitor and support the safe movement of robots operating in auto mode
Validate order loading, drop-off processes, and order status accuracy
Accept assigned monitoring sessions within defined SLA timelines
Intervene when necessary to support safe robot movement
Report operational incidents within SLA requirements
Escalate issues and operational concerns to Resolver or Coordinator teams through client systems
Maintain proper shift status updates within client platforms

Resolver Responsibilities

Resolve operational situations where autopilot systems require assistance
Accept assigned requests and interventions within SLA expectations
Assist robots in route movement and operational navigation
Provide safe remote operational commands when required
Draw and update areas on operational maps
Document interventions, operational requests, and incident details accurately
Escalate unresolved issues to teammates or support teams through client communication platforms
Maintain operational accuracy while minimizing preventable incidents

Job Requirements:

Qualifications:

Minimum qualification: XII pass
Strong attention to detail and decision-making ability
Basic computer literacy and ability to work with web-based operational systems
Ability to follow structured operational processes and SLA requirements
Good communication and coordination skills
Ability to stay focused in a fast-paced monitoring environment
Comfortable working in rotational shifts and Work From Office (WFO) setup
Freshers can apply; training will be provided

Why Join Fusion CX?

Be part of a technology-driven operations role supporting next-generation robotic workflows and real-time monitoring systems.

Work in an innovative operations job in Kolkata within a growing technology support environment
Gain hands-on experience with robotic operations, remote monitoring, and real-time intervention processes
Build analytical, operational, and coordination skills in a structured workplace
Be part of a fast-paced environment focused on accuracy, safety, and operational efficiency
Opportunity to grow within technology operations and customer support functions
Develop future-ready operational skills in an evolving automation-driven industry

This job vacancy in Kolkata is ideal for candidates searching for operations jobs in Kolkata, customer service associate jobs in Kolkata, back office jobs in Kolkata, night shift jobs in Kolkata, or technology or AI support jobs in Kolkata. If you are looking to build a career in technology-enabled operations and monitoring support, this role offers a strong platform for growth.

Apply Now

Refine Your Search

client services associate jobs in west bengal

Customer Service Associate – Robot Operations Support – Kolkata, India

Supply Chain Operations Associate

Customer Success Associate

Associate Director & Team Leader - Relationship Manager - SME Liabilities

Process Associate

HR RECRUITER EXECUTIVE

MARKETING INTERNSHIP IN BSB INTERNATIONAL

SEO MANAGER

Associate, Human Capital Service Centre

STUDENT COUNSELLOR EXECUTIVE : Overseas education

SENIOR STUDENT COUNSELLOR : Overseas Education

Business Development Associate

ADVISOR : Hospitality Internships

Associate Director Inside Sales

FRONT OFFICE EXECUTIVE

JUNIOR STUDENT COUNSELLOR : Overseas Education

IN_Senior Associate_SAP PPQM_Enterprise Apps SAP_Advisory_Kolkata

Tax Supervisor 1 - State & Local Tax, Asset Management

ADVISOR EXECUTIVE :Hospitality Internship

SEO EXECUTIVE

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