Haryana Knowledge management specialist Jobs – 605 Open Jobs Today

Senior Specialist - Operational Communications
United Airlines —Gurugram, Haryana
- Full-time
- Marketing
- English
- Analysis skills
- Health insurance
7d
Engineer, Endpoint Application Management Specialist, GESS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Human resources
13d
Specialist - Operational Communications
United Airlines —Gurugram, Haryana
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Health insurance
7d
Sr. Specialist - Regulatory Affairs - Operations 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Azure
- English
- Microsoft Office
Quick apply
Oliver Wyman - Benchmarking Specialist - Gurugram
Oliver Wyman —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- B.Sc
LMS Administrator & AI Content Specialist
SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED —Gurugram, Haryana
- Hybrid work
- English
- Bachelor's degree
- AI
Quick apply
Digital Transformation Specialist
NetMaxims Technologies Pvt. Ltd. —Faridabad, Haryana
- Full-time
- CRM software
- Microsoft Excel
- Computer Science
Quick apply
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- English
Quick apply
4d
Senior Specialist - Strategic Sourcing (Non IT)
Sun Life —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Data analysis skills
- English
13d
Associate Specialist - Content Ops Specialist
United Airlines —Gurugram, Haryana
- Full-time
- Computer Science
- Salesforce
- English
- Health insurance
6d
AM/DM - Regulation Tracking & Data Analytics
Maruti Suzuki India Ltd —Rohtak, Haryana
- Full-time
- Data analysis skills
- Master's degree
- SQL
Senior Procurement Specialist
McDermott —Gurugram, Haryana
- Full-time
- Oracle
- Project management
- Bachelor's degree
Problem Management Specialist
Guest-tek India —Haryana
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Senior Process Implementation Specialist
SEEDS India —Gurugram, Haryana
- ₹7,00,000 - ₹8,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Flexible schedule
Quick apply
12d
Senior Assistant Vice President-Business Management -Professional Services
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Management
- Salesforce
Learning Specialist - BPO
Uber —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Google Suite
- English
Specialist, Product Management - Academy, Stakeholder Management
Mastercard —Gurugram, Haryana
- Full-time
- Project management
- Product management
- AI
4d
Sales Prog & Incentive Mgmt Specialist
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Specialist - Investments
Mercer —Gurugram, Haryana
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Finance
Specialist Payment AI Integration
Circle K —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Senior Specialist - Operational Communications

United Airlines -
Gurugram, Haryana

Apply Now

Job details

Full-time
7 days ago

Benefits

Health insurance

Qualifications

Salesforce Marketing Cloud
CSS
Salesforce Certification
Marketing
English
Graphic design
Analysis skills
Canva
Bachelor's degree
PeopleSoft
SharePoint
Communications
IT
Communication skills
Marketing
HTML
Workday
Information Technology

Full job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.

Job overview and responsibilities

The Operations Communications team plays a vital role in keeping United’s frontline employees informed and engaged. As a Senior Digital Content Specialist, you will own the back-of-house infrastructure that keeps content moving across every channel. The role partners closely with Operations communicators and content creators to manage editorial workflows, orchestrate multi-channel distribution, and ensure every message reaches the right audience at the right time. The right communicator brings a system thinker’s mindset – someone who sees opportunities to streamline, automate and scale – while maintaining focus for channel-appropriate content.

Channel distribution and orchestration:
- Manage and execute end-to-end content distribution across internal newsletters, intranet pages, electronic/digital screens and push notifications
Editorial management and content adaptation:
- Manage the Operations Communications team in editorial workflow management
- Receive approved communications and adapt and reformat content for appropriate channel distribution
Audience segmentation:
- Build and manage dynamic content within Salesforce Marketing Cloud (and equivalent platforms)
- Target audiencies using HR system and vendor data to ensure communications are relevant, personalized, and reaching the correct employee populations
Distribution list management:
- Own and maintain all distribution lists in alignment with HR system data
- Ensure lists are current, segmented accurately and audited on a regular cadence
Process automation and efficiency:
- Proactively identify manual, repetitive communications and distribution processes
- Research, propose and collaborate with appropriate teams to implement automation solutions that reduce effort and increase consistency

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in Communications, Marketing, Information Technology, or equivalent work experience
2+ years of experience in digital communications, content operations or marketing operations
Demonstrated experience managing multi-channel digital content distribution
Hands-on experience with Salesforce Marketing Cloud or comparable marketing automation/CRM platform, including dynamic content and audience segmentation
Familiarity with Adobe Workfront or similar work management platforms for editorial planning, project tracking and communications workflow management
Ability to adapt and reformat content across channels while preserving message intent and brand voice
Experience working under pressure and managing stakeholder reviews
Experience managing and maintaining distribution lists using vendor and HR system data
Demonstrated ability to work under pressure and deal with complex issues
Ability to make rational, realistic decisions using good reasoning and sound judgment
Excellent communication skills (written & verbal) with a strong employee advocacy orientation
Professional demeanor with excellent and timely follow-up with employees/business partners
Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced environment
Strong analytical skills
Well organized with the strong ability to prioritize and multi-task
Ability to comfortably interact with all levels within the organization
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Salesforce Marketing Cloud certification
Preferred 3-5 years of professional exposure in a Communications and/or Marketing department
Experience with digital signage platforms, like Appspace and Poppulo
Familiarity with intranet platforms, like Sitecore, SharePoint and Staffbase
Working knowledge of HTML/CSS for email template editing
Experience building or supporting automation workflows, like WorkPower Automate or native CRM automation
Exposure to HR systems, like Peoplesoft, Workday or similar
Familiarity with Canva or other graphic design tools

Apply Now

Refine Your Search

knowledge management specialist jobs in haryana

Senior Specialist - Operational Communications

Engineer, Endpoint Application Management Specialist, GESS - Global Capability Center

Specialist - Operational Communications

Sr. Specialist - Regulatory Affairs - Operations 4C

Oliver Wyman - Benchmarking Specialist - Gurugram

LMS Administrator & AI Content Specialist

Digital Transformation Specialist

Specialist - Customer Care - Voice 4A

Senior Specialist - Strategic Sourcing (Non IT)

Associate Specialist - Content Ops Specialist

AM/DM - Regulation Tracking & Data Analytics

Senior Procurement Specialist

Problem Management Specialist

Senior Process Implementation Specialist

Senior Assistant Vice President-Business Management -Professional Services

Learning Specialist - BPO

Specialist, Product Management - Academy, Stakeholder Management

Sales Prog & Incentive Mgmt Specialist

Lead Specialist - Investments

Specialist Payment AI Integration

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